Lakeisha Hill

Lakeisha Marie Hill -s156 Holyoke Lane Villa Park, IL 60181- Objective To progress in a field of productivity in customer service and to enhance my knowledge of customer service. Education ● Michele Clark High School -) ● West Side Network High School -) ● Phoenix University (2015- present) Relevant Experience LYNX Service(Claims Processor) 2017- Present ● Claim input for various insurance companies nationally. ● Assist customers in property/vehicle/general liability claims. ● Resolve issues that customer have during claim process. Kellogg’s (Vendor/Merchandiser) 2017 ● ​Organizing, rotating and stocking shelves during each store visit - the platform for providing excellent customer service. ● Ensuring the Kellogg's Snacks product on displays and shelves are looking their best by properly rotating product and removing all stale or damaged packages. ● Working as a team with your Territory Manager by communicating issues as appropriate, following your itinerary. ● Maintaining a professional demeanor with the public and store personnel when performing your duties. FTD Corporate Office (Customer Service Rep- ● Answering product and service questions; suggesting information about other products and services. ● Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. ● Order intake via phone Walgreens(Take Care Health Clinic- ● ● ● ● ● Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. ​Reference upon Request