Laiza Quiapo

I am a detail-oriented Office Administration graduate with over five years of experience in government procurement, records management, and academic support. Throughout my career, I have developed a strong ability to manage complex documentation, coordinate high-level meetings, and maintain organized systems that improve efficiency and accuracy. I take pride in being reliable, organized, and committed to delivering quality results in every task I handle.

In my role with the Bids and Awards Committee Secretariat in the Provincial Local Government Unit of Sarangani, I was responsible for supporting procurement operations and ensuring full compliance with established protocols. I coordinated over 100 procurement meetings, prepared accurate minutes and resolutions within tight deadlines, and maintained a secure and efficient filing system for more than 1,000 records. My efforts contributed to faster document retrieval and smoother workflow processes, helping the team operate more effectively.

In addition to my administrative background, I am a TEFL-certified ESL tutor with several years of experience teaching international students online. I have conducted more than 300 lessons, focusing on improving students’ speaking skills, confidence, and overall communication ability. I adapt my teaching style to meet individual learning needs, which has helped me achieve high student satisfaction and retention. This experience has strengthened my cross-cultural communication skills and my ability to connect with people from diverse backgrounds.

Earlier in my career, I worked as a loan processor, where I analyzed credit reports, guided clients through financial processes, and ensured a smooth and transparent application experience. This role enhanced my problem-solving abilities, attention to detail, and customer service skills.

Overall, I bring a unique combination of administrative expertise, communication skills, and teaching experience. I am passionate about continuous learning and improvement, and I strive to contribute positively to any organization I am part of. I am confident in my ability to support operations, communicate effectively, and adapt to new challenges in a dynamic work environment.