Laila Claire Dagting

 Professional Summary Skills Work History Laila Claire V. Dagting - Tubod, Isabel, Leyte,- Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Data analysisPerformance monitoring Report preparationMetric tracking Python programmingProcess improvements Software designDocumentation and reporting Project managementMicrosoft office Deadline adherenceTime Management Team collaboration and leadership Corporate Digital Marketing Sr Analyst | Accenture Inc. June 2023 – Current | Cebu City, Cebu, Philippines (Hybrid) Mentored junior team members, fostering growth and enhancing team performance. Standardized bug reporting methods for better communication between QA and development teams. Implemented automation tools, increasing testing accuracy and reducing manual effort. Managed multiple projects simultaneously, ensuring timely delivery of high-quality products. Streamlined QA processes for improved efficiency, reducing project completion time. Updated quality control standards, methods, and procedures to meet compliance requirements. Improved quality processes for increased efficiency and effectiveness. Recommended performance improvements based on KPI analysis. Assembled reports and presentations to share insights and recommendations with stakeholders. Generated reports to support development and implementation of marketing plans. Created detailed reports for executive leadership outlining the success of specific campaigns, lessons learned, and recommendations for future improvements. Marketing Analyst | Accenture Inc. June 2020 - May 2023 | Cebu City, Cebu, Philippines (Remote) Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects. Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies. Evaluated emerging trends and technologies in the QA field, incorporating innovative tools where appropriate to enhance team capabilities. Advised developers on problems with databases, performance and other issues. Recommended changes and corrections to developers for optimal software performance and usability. Marketing Associate | Accenture Inc. June 2017 - May 2020 | Cebu City, Cebu, Philippines Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates. Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues. Monitored, coached, and supervised team. Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies. Created weekly and monthly reports and presentations for management team. Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards. Improved team productivity with targeted coaching and performance monitoring. Established team priorities, maintained schedules and monitored performance. Launched quality assurance practices for each phase of development Application Developer | Accenture Inc. October 2015 - May 2017 | Cebu City, Cebu, Philippines Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality. Used CSS, HTML and SQL Server to develop new applications. Wrote code for database applications. Collaborated with cross-functional teams to design and develop high-quality applications for various industries. Education Worked closely with clients throughout the development process to gather feedback, ensuring that final products met their expectations. Delivered support training to help the team learn key features of applications. Assisted with training junior developers, providing guidance on best practices in application development. Proved successful working within tight deadlines and a fast-paced environment. Accounting Clerk | CBOS Business Solutions Inc. April 2015 - October 2015 | Cebu City, Cebu, Philippines Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed. Maintained accounting records utilizing in-house and client systems. Input high volume of monthly invoices with consistent accuracy. Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments. Community Service Worker | World Vision International September 2014 - March 2015 | Ormoc City, Leyte, Philippines Conducted home visits to assess living conditions, identify potential hazards or barriers to success, and provide tailored recommendations for improvement. Collaborated with local agencies to create a comprehensive network of resources for community members in need. Data Entry Clerk | National Statistics Office September 2012 - August 2014 | Tacloban City, Leyte, Philippines Completed data entry tasks with accuracy and efficiency. Followed established procedures to enter and process data correctly. Organized, sorted, and checked input data against original documents. Entered data into various computer systems accurately using Microsoft Office Suite. Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently. Followed data entry protocols, rules and regulations. Bachelor of Science in Information Technology Visayas State University – Isabel, Isabel, Leyte, Philippines April 2012