LADYH APRIL ARANGCON
Blk 13 Lot 4 San Antonio Subdivision Bacaca Road Davao City,Davao del Sur, 8000 - -CAREER OBJECTIVE
Detail-Oriented professional with 10- years of experience and a proven knowledge of Customer Service, customer communication and order processing. With 5-years of experience in Product Listing for creating and posting single and bulk listing. Aiming to leverage my skills to successfully fill the General Virtual Assistant role at your company.
PROFESSIONAL EXPERIENCE
Freelance Online Job, New York, NY
Telemarketer/ Lead Generation, August 2019- Present
-Cold calling people using a given phone directory to sell products or solicit donations
-Answering incoming calls from prospective customers
-Using scripts to provide information about product’s features, prices etc. and present their benefits.
Focusinc Group Corporation, Davao City, Davao del Sur
General Virtual Assistant, May 2013- Oct 2018
-5years of being PRODUCT LISTER
-Posting and creating Kit Products in AMAZON, Ebay, Reverb and Shopify
-Knows how to post products in 3rd party sites Sellercloud, Channeladvisor, and Sellercentral
-Processing shipping for ordered products
-Admin task (Quickbook,DataEntry)
-5-years working for Kellards Photo from NEWYORK
RedLemon Digital Solutions, CagayandeOroCity, Misamis Oriental
LinkBuilder, May2010–Oct2010
Basic SEO link building specialists involved with producing material to post online that's used to promote products or services, those interested in this career field will find they share some common duties with web copy editors, online marketing managers and SEO content writers.
-Keyword Research
-Basic SEO
-Blog Commenting
-Forum Posting
Cybercity Teleservices Inc., DavaoCity, Davao del Sur
Customer Service Representative, Mar2006– Mar2010
-Calls facilities to gather information necessary in order to guarantee the claim will be paid once submitted.
-Answers calls and inquiries from customer service and facilities checking if the order has been already placed in the system.
EDUCATION
University of Southeastern Philippines
Davao City, Davao del Sur
Bachelor of Elementary Education Education (Apr2006)
ADDITIONAL SKILLS
Social Media Management
General Virtual Assistant
Telemarketing
