Lady Robelle I. Masalunga

L A D Y R O B E L L E I. M A S A L U N G A CONTACT (-- PROFILE I am passionate about maintaining a positive attitude towards work and building relationships with my team. I aim to become a part of a growing company, utilizing my Manila, Philippines skills in data analysis and customer care, and keeping up with the cutting-edge technology. EDUCATION BACHELOR’S DEGREE AERONAUTICAL ENGINEERING Philippine State College of Aeronautics 2014 MAJOR PROJECTS with “Thumbs Up!” Awards (Philippine Airlines)  Conducted a study which led to reduced flight delays caused by late spotting due to ATC (from an average of 30 delayed flights per month to ZERO delays charged to late spotting)  Delivered the first B777 PAL aircraft D-Check at HAECO, Xiamen (ON-TIME)  Saved SOFT SKILLS US$692,053.35 on Heavy Maintenance Costs (man-hour and material review) TRAININGS  Project Management  Problem Solving and OTHER PROJECTS HANDLED  Airbus A350 Section 15/21 Inspection of Structure Decision Making with after CPC Application including Center Wing Box Risk Management (Saint-Nazaire, France)  Business Writing  Think Shift: A Course for Millennials  Conducted a study resulting to a more efficient manpower allocation (operations personnel and cabin cleaners) TECHNICAL EXPERIENCE TRAININGS AIRCRAFT TECHNICAL SPECIALIST Lufthansa Technical Training Philippine Airlines, Inc. | Manila | 17 August 2015 – Airbus A350 (Trent XWB) 12 March 2021 Airbus A340 (CFM) Fleet Management – Aircraft Engineering Department Airbus A330 (Trent 700) - Liaises with the VP and AVP in conducting a research Airbus A320/A321 on (CFM56/V2500) maintenance layover period efficiency aircraft turnaround time improvement and - Collects data from the Reliability team and analyzes AIRCRAFT OTP drivers, flight delay causes and passenger PROJECTS dissatisfiers 1000+ light checks - Ensures on-time compliance of scheduled aircraft maintenance following a Gantt chart for every completion 100+ AOG handling of the minor and major tasks 50+ heavy checks - Constantly monitors, analyzes, evaluates defects, and 1 overseas D+C Check ensures the implementation of recommended maintenance actions to limit or prevent recurrence - Reviews work packages and organizes production CHARACTER meetings to address all concerns regarding the layover REFERENCES plans, parts availability and manpower allocation for every scheduled and/or unscheduled aircraft maintenance Johnny J. Contreras Ret. Asst. Vice President Aircraft Engineering Department Philippine Airlines (- Gian Carlo T. Go KYC Analyst - CDU ING Philippines (- activities TECHNICAL SUPPORT REPRESENTATIVE Teleperformance Philippines | Manila | Epson USA 05 February 2015 – 31 March 2015 - Provides technical support regarding usability, installation and configuration of Epson printers, scanners and all-in-ones, communicating with customers via telephone - Analyzes and resolves technical issues involving product, connection, device and application Lady Robelle I. Masalunga