Lady Jean Binay Contreras

Dedicated and results-oriented customer service representative with

over 3 years of experience in delivering exceptional service and

resolving inquiries efficiently. Proven ability to build rapport with

customers, identify their needs, and provide timely solutions. Skilled

in handling high-volume chats/emails while maintaining a positive

attitude. Adept at multitasking, problem-solving, and collaborating

with team members to ensure customer satisfaction and exceed

performance targets.