Lady Janis Gutierrez

I am Lady Janis Gutierrez, a Licensed Financial Advisor here in the Philippines. I had worked in the call center industry from January 2007 up until September 2011, with various accounts like Sears, Bell Canada, Office Depot, as well as Capital One, Zynga, and AT&T. With these companies, I have been exposed and trained to various business processes as well as other skills such as multi-tasking, job professionalism, escalation process, customer satisfaction ratings, following turn-around times, and adhering to different policies and demands.

After the six-year BPO experience, I became a freelance article writer from March 2011 up until December 2011. In addition to that, I was an online English tutor from September 2011 to 2015. I am proficient in using the internet, MS Office including other computer-based programs like Citrix and Salesforce due to the demands of the different industries. Prior to these, I also worked as a student assistant and as a private tutor. I have basic background and knowledge in accounting and bookkeeping.