Lady Ann S. Laura
$5/hr
Management Skills, Communication Skills, Adaptability, Project Management, and Technical Skills
LADY ANN S. LAURA
Freelance Virtual Assitant-
-
TierraVista Bragy. Langkaan I Dasmariñas, Cavite Philippines
EDUCATION
PROFILE
IMUS COMPUTER COLLEGE
virtual assistant ready to support you with your daily tasks. While I may be new to
Information Technology major
in Computer Programming
College Undergraduate
2009 - 2010
SECONDARY
GEN. MARIANO ALVAREZ TECH.
HIGH SCHOOL
2005 - 2006
Hello! My name is Ann, and I am an excited, motivated, and highly adaptable
the VA world, I make up for it with dedication, attention to detail, and a strong
willingness to learn! I can utilize Google tools, have knowledge of CRM systems,
track leads, manage customer interactions and smooth communication, and
have problem-solving abilities. I can fully dedicate myself as a full-time Virtual
Assistant since I do not have any commitment or employment yet.
WORK EXPERIENCE
TaskUs Philippines
CSR / VOICE, EMAIL, and Chat
ELEMENTARY
Working with the wider development team.
CHRISTIAN GRACE SCHOOL OF
CAVITE
2000 - 2001
Assisting and Tracking both customers and riders concern.
Management Skills
Technical Skills
Negotiation
Critical Thinking
Communication Skills
Adaptability
Project Management
iQor Dasmariñas
Cresencio Linantud
Retired Police Supt.
Phone:
Nov 03 2021Jan 03 2022
Working with the wider development team.
Inbound calls taking and tracking orders for an online
shopping campaign.
Creating tickets for return and refund items.
DYNATA Phils. Inc.
Virtual Assistant / Web Researcher
Nov. 2020
– Jan 2021
Working with the wider development team.
Outbound calls for a US Presidental Ellection Survey Poll.
iQor Dasmariñas
REFERENCES
- May 2024
Inbound and Outbound Calls for food delivery.
CSR / Order Line
EXPERTISE
February , 2022
CSR / Financial and Billing Dept. US Telco
Aug 2107
– May 2018
Working with the wider development team.
Inbound and Outbound calls
Billing Explanation, Taking Payment, and Technical Support
-
LANGUAGE
English
Ai Media Call Solution
CSR / Sales Dept.
Working with the wider development team.
Inbound and Outbound Calls for a Home Security and
Health Insurance campaign.
October– April ’16
