Ladrick Malulan

PROFILE I am an experienced social general virtual assistant and Facebook Ad specialist seeking a full-time position in the field of social media and admin task, where I can apply my knowledge and skills for continuous improvement. EXPERIENCE QUALITY ASSOCIATE THUMBTACK.COM TEAM PHILIPPINES | AUG 2016 - JUN 2017 (HOMEBASED) LADRICK MALULAN YOUR MARVELOUS VA Responsible for making sure the quotes sent by the agent are in time and according to the company's guidelines. Doing Admin task as needed One of the Point of Contact answering agents technical difficulties encountered Assisting supervisors on handling agents and other admin tasks PRO ASSISTANT THUMBTACK.COM TEAM PHILIPPINES | AUG 2016 - OCT 2017 (HOMEBASED) Sending quality quotes on behalf of the professional or the owner of the business/company Tweak professionals' message template according to what the customer needed CONTACT - LICENSE AND DOJ VERIFICATION - THUMBTACK.COM TEAM PHILIPPINES | NOV 2014 - AUG 2016(HOMEBASED) SOCIAL MEDIA FACEBOOK: /LADRICK.MALULAN INSTAGRAM: @LADRICITO SYPE: LADRICK.MALULAN811 Responsible for making sure that the license sent by professional are valid. Update the system once the licenses are invalid or expired Responsible and making sure that our professionals do not belong to DOJ sex offender Update the system if the professional is a sex offender Remove the sex offender to the community and prevent them form signing up SURVEY PROJECT ASSOCIATE THUMBTACK.COM TEAM PHILIPPINES | FEB 2014 - AUG 2016 (HOMEBASED) Creating a list of "Point of Contact" for sending our Newsletter and for Marketing Purposes Web research and compilation of different email addresses for branding FACEBOOK AD SPECIALIST (HOMEBASED) HAPPY BUDDHA RETREATS | JUN 2015 - SEP 2015 (HOMEBASED) Responsible for creating ad for the client using Canva and basic photoshop Creating Facebook Ad according to clients' needed Creating Audiences for Targeting purposes Doing split ads for testing and studying purposes Doing online research for customer avatar and targeting IMPORT ASSISTANT TRANSWORLD INTERNATIONAL LOGISTIC CORPORATION | FEB 2011 - AUG 2013 Process necessary documents for customs purposes; import transactions in a lawful manner Scrutinize pertinent documents to avoid the occurrence of errors and take preventive measures to eliminate repetition of errors Encodes shipment details immediately and accurately EDUCATION INTRODUCTION TO THEOLOGY ST. VINCENT SCHOOL OF THEOLOGY | 2006 - 2007 BACHELOR OF CUSTOMS ADMINISTRATION DR. CALROS S LANTING COLLEGE | 2000 - 2004 SKILLS Facebook Ads FB ads Split testing and Retargeting Connect.io audience creation Basic Instagram Marketing Canva Post Creation Web Research Google Forms Microsoft Word Landing Page creation using Unbounce Basic Video Editing Data Entry Basic Photo editing Market research Prezi presentation Microsoft Powerpoint