Labib Ali

Labib D. Ali, PMP, SSM, RTE-• LinkedIn Program Manager - • Somerset, NJ 08873 Profile Summary Lean and Agile Program Manager who has successfully developed Lean mechanisms and strategic roadmaps that supported sixteen global operational teams with evaluating the operating model, implementing efficiencies, improving productivity, eliminating defects, and driving quality improvements to accelerate growth. An agile coach experienced with supporting Kanban and co-located scrum teams, enabling the team's agile transformation, and mentoring the ART to achieve a valuable program execution, leading and bringing together small, medium, and large-scale software development projects in relentless improvement, continuous learning and achieving a shared goal. Key Skills and Areas of Expertise: § Program Management § Risk Management § Process Improvement § Stakeholder Relationship § Data Analysis § Business Analysis § Supply Chain Management § Software Development Life Cycle § Program Increment Planning Career Highlights • Standardized cross-functional value stream, clarified organizational interdependencies, and coached scrum masters that facilitated the SAFe Agile transformation of three development teams and five PI core teams and improved the team's performance, focus, innovation, and time-to-market product development. • Led global defect elimination program for 2D and 3D ASINS imagery production that resulted in a -18.6% yearover-year defect reduction against a goal of -15% (exceeding goal by -360bps). • Incorporated a new logistical procedure into station operations, eliminating over 106,468 customer service level failures and a cost savings of over $368,380 in reverse logistics. Also, I Incrementally turned around fleet safety compliance from 91.78% in week 14 of 2021 to an average of 99% since week 35, leading the Northeast region and assisting other regional teams in meeting goals. . PROFESSIONAL EXPERIENCE AMAZON, INC. • New Jersey • 9/2018 - Present Multinational Technology Company focusing on e-commerce, cloud computing, and artificial intelligence. PROGRAM MANAGER II • Led program management office for imaging Customer Excellence Systems and Implemented Lean and agile coaching for five unique Scrum-Ban teams responsible for creating the world's best online shopping experience through photography, video, 3D, graphic design, and usability design. • Enabled program backlog refinement, sprint planning, daily scrum, sprint review, and sprint retrospective meeting for co-located teams throughout NA, EU, India, UAE, and Asia for all imaging support services. Key Accomplishments: • Revitalized intake and prioritization mechanism for imaging services program backlog adopting WSJF and supported cross-functional team to implement scaled agile framework workflows. • Transformed three co-located imaging teams from a waterfall to a SAFe Agile Kanban flow-based process. • Effected a lean mechanism that reduced defects by -18.6% with 2D and 3D ASINs imaging production. COMCAST BUSINESS • Pennsylvania • 7/2017 – 9/2018 Global Technology/Media Company focusing on communication, entertainment, cable products and services. PROGRAM MANAGER IV • Directed supply chain program with five functional teams and SMEs, which reviewed, analyzed, and initiated a roadmap for compliance and integration of newly acquired subsidiary. • Ensured adherence to a master plan, removed roadblocks, and directed work assigned to the program from crossfunctional teams Key Accomplishments: • Evaluated international supply chain merger capabilities, identified gaps, and influenced international shipping and compliance alignment. • Enabled the supply chain integration of the acquired subsidiary into an organizational structure. AMAZON, INC. • New Jersey • 9/2015 – 7/2017 Multinational Technology Company focusing on e-commerce, cloud computing, and artificial intelligence. Area manager Operations II Motivated and guided a team of 14 to 20 direct reports, including two new-hire peers, to achieve 100% compliance with standard work. Facilitated Kaizen and continuous improvement projects. Key Accomplishments: • Recognized as the Northeast Region's best leader and strongest team throughout peak 2021, and in week 47 with a record-low defect rate of 464 DPMO compared to a benchmark of 5000 DPMO. Area manager Operations I Collaborated with a cross-functional team of HR, safety, quality assurance, facility management, and the excellence operation program manager to open a 414,000-square-foot warehouse with the operational ability to process 30,000 – 40,000 shipments daily and introduced continuous improvement kaizen events. Key Accomplishments: • Increased reverse logistics adoption from an average of 70% in Q1 and Q2 to 95% in week 20 through superior process implemented into station operations. Assistant Manager Managed Last Mile delivery operations. Optimized and assigned job prioritizing planning, and task delegation, including daily assignment of 27 routes; conducted daily stand-up meetings; and engaged stakeholders. Key Accomplishments: • Analyzed and consolidated data that investigated root causes with driver's delivery performance and initiated continuous improvement that enhanced "On Time Dispatch by 9%. ENIGMA MINDS LTD • New Jersey• 4/2013 – 7/2015 eCommerce retail start-up focused on outdoor, hospitality, and commercial furnishings. • Led start-up, headed a 38-person team, and established sourcing, procurement, and product development. • Supervised over 11 home renovation projects totaling over $1,097,561, identified new business alliances, and market expansions, including four eCommerce platforms that added over 1,100 new customers. Key Accomplishments: • Monitored and motivated a cross-functional team of thirty-eight individuals that effectively manufactured and delivered 60,000 units on a seven-day schedule and within a $364,140 budget constraint. Education & Training Master of Science in Supply Chain Management RUTGERS UNIVERSITY | New Brunswick, NJ | Ongoing – 05/2023 Certified Project Management Professional PMI-PMP® Scaled Agile Framework (SAFe) 5.0 Release Train Engineer (RTE) Scaled Agile Framework (SAFe) Scrum Master (SSM) Certified Six Sigma Green Belt (CSSGB) Tools and Processes § Agile/Waterfall Methodology § Jira/Confluence § Tableau § Scaled Agile Framework § Lean Six Sigma/Kaizen Event § Scrum/Kanban § Agile Release Train (ART) § Ms Project/Ms Visio § Ms Excel/Ms Office Suite