With nearly five years of experience in the BPO industry, I specialize in customer service, technical support, and upselling. I have a strong background in troubleshooting computers and mobile devices, assisting with email password resets, and handling customer inquiries efficiently.
I am proficient in using Salesforce for customer relationship management, ChatGPT for AI-driven support, Google Mail for communication, Canva for designing marketing materials, and Google Sheets for data organization and reporting. My skills allow me to deliver excellent service while maximizing sales opportunities and streamlining processes.
Looking forward to new opportunities where I can contribute my expertise and continue to grow!