Laarni Bagagnan

Laarni Bagagnan

$15/hr
Virtual Assistant, Customer Service Relationship, Marketing, Telesales
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Dubai, Emirate, United Arab Emirates
Experience:
7 years
LAARNI BAGAGNAN SALES EXECUTIVE C O N TA C T S WORK EXPERIENCE - Sales Executive , Tanfeeth LLC (ENBD), Dubai Dec 2022 - Present -126 Sedra 3, Al Muteena, UAE, Dubai, United Arab Emirates ABOUT ME Resourceful Sales Executive with 6 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches. E D U C AT I O N Bachelor of Science in Nursing, University of Perpetual Help Dalta, Calamba Laguna 2012 LANGUAGES English Tagalog PERSONAL D E TA I L S Date of birth 28 Dec 1990 Nationality Philippines Marital status Single - Identify potential insurance customers by working closely with the bank's sales team - Promote and sell insurance products to bank customers - Explain insurance policies to customers and answer their questions - Determine customers' insurance needs and recommend appropriate insurance solutions - Process insurance applications and ensure all necessary documentation is completed accurately - Follow up with customers after the sale to ensure customer satisfaction and retention - Maintain accurate records of insurance sales and customer interactions - Collaborate with the bank's sales team to cross-sell insurance products - Attend regular training sessions to stay up-to-date on insurance products and industry trends Sales Executive, Smart Technology Ser vices DWC (Etisalat Telecom) - Dubai, Dubai Jul 2021 - Dec 2022 Handled high call volumes with accuracy and efficiency for optimum productivity. Achieved daily performance targets, aiding department progression towards sales goals. Improved call metric standards to exceed performance KPI targets. Used expert sales and negotiation skills to secure high-value bookings, providing excellent customer care throughout. Maintained detailed knowledge of product portfolios to competently advise customers. Successfully generated new business via telephone sales, achieving profit growth targets. Established follow-up call systems to effectively resolve complaints and maintain customer loyalty. Continually updated customer databases, ensuring compliance with TDRA regulations. Telesales Executive, Premium Connection LLC (DU Channel Partner) - Dubai, Dubai Feb 2020 - May 2021 Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities. Developed pricing structures based on historical and current trends, competitor activities and supply chain data. Handled high call volumes with accuracy and efficiency for optimum productivity. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. Used strategic promotional strategies to retain customers considering service cancellations. Recommended call routing strategies, reducing average on-hold times. Used expert sales and negotiation skills to secure high-value bookings, providing excellent customer care throughout. Attended regular product training to enhance customer advice. Sales Executive, Jumbo Manpower Ser vices LLC (DU Telecom) - Dubai, Dubai Feb 2019 - Feb 2020 Maintained detailed, accurate records of liaison with prospects and active clients to maintain quality compliance. Maximised sales opportunities through CRM to establish long-lasting customer relationships and generate repeat business. Handled high call volumes with accuracy and efficiency for optimum productivity. Logged call details and customer information in secure systems, improving data collection measures. Processed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. Used strategic promotional strategies to retain customers considering service cancellations. Used expert sales and negotiation skills to secure high-value bookings, providing excellent customer care throughout. Trip Super visor, Sofitel The Palm Hotel - Dubai, Dubai Jan 2017 - Jan 2019 Responsible for the daily grooming of the drivers. In charge for all hotel bookings pick up and drop off. Do online marketing. Set targets for seasonal holiday and tour sales to achieve revenue goals. Coordinated cost-effective transportation and car hire for package holidays. Recorded accurate passenger information to eliminate ticketing errors. Assistant Administrator, HACC Cleaning Ser vices Oct 2014 - Present Answer and direct phone calls. Organize and schedule meetings and appointments. Maintain contact lists. Assist in the preparation of regularly scheduled reports. Develop and maintain filing file. Book Travel arrangements. Submit and reconcile expenses. Responsible for the petty cash. COURSE Sales Assistant/Cashier, SM City Calamba, Dubai Feb 2016 - Oct 2017 Breast Feeding Update Oct 2010 - Present Greeting customers who enter the shop. Assisting shoppers to find the goods and products they are looking for. Keeping up to date with special promotions and putting up displays. Answering queries from customer. Dealing with customer refunds. Be involve in stock control and management. SKILLS Lead development Account management Customer relations Sales
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