Kyssa G. Acuña
2F03 Kalikasan Homes Mapayapa Village Pulanglupa I Las Piñas City
Metro Manila, Philippines
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CAREER
SEPTEMBER 14,
2020 - PRESENT
VIRTUAL ASSISTANT
Focus HR Pty Ltd (Australia)
Provides HR-related administrative assistance to a client on an ad hoc basis including the
following:
Creates and reformats PowerPoint Presentations, document files and spreadsheets
Research tasks relating to HR and administrative functions
Audio and notes transcription
ConnectWise data management
Task and calendar management
MAY 3, 2017 -
TRAINING OFFICER
OCTOBER 1, 2020
Market Strategic Firm, Inc. (SM Store Sucat)
Facilitates training programs covering customer service functional and leadership courses
for Officers, Managers, Supervisors, and Rank and File employees and executes followthrough activities.
Customizes training modules and activities to meet The SM Store's needs.
Designs and develops training activities and courses to be cascaded across all branches of
the SM Store.
Facilitates training modules either through face-to-face or E-Learning sessions.
Computes cost of training courses or activity.
Prepares reports, monitor and maintain equipment and supplies.
Well-versed in Ron Kaufman’s concept of UP! Your Service involving workshops to
develop new initiatives in moving a step higher in providing customer service.
APRIL 29 2016 -
TRAINING ASSOCIATE
APRIL 28, 2017
Southville International School and Colleges
Interprets and consolidates training and development requirements of employees and
faculty members from the training needs analysis, performance appraisal reports, and other
source of documents and recommends corresponding responsive training and development
programs based on the LIP Track schedule for all employees.
Assist in the development of training programs content and support materials such as
participant’s manuals and audio-visual instructional aids for use during the delivery of the
program.
Undertakes program administration through coordination and provision of logistical
requirements relating to venue, meals and snacks, materials, equipment and the like.
Administers and conducts basic and generic training programs for rank and file employees of
the institution.
ISO Internal Quality Audit Trainee.
CAREER
JULY 12, 2013 -
HR ASSOCIATE
APRIL 28, 2016
Southville International School and Colleges
Ensures efficient maintenance of applications received through effective data management
program serving as immediate pool of candidates
Sources out applicants for various positions needed by the institution from the internet or
through referrals from various schools via job postings
Undertakes the posting of job openings in different job ad portals and the institution's
career site
Does end-to-end recruitment across all the job vacancies of the institution
Conducts inventory assessment to all applicants through the use of Personality and
Intelligence Standardized Tests
Orients newly hired employees on policies, procedures, requirements, and other onboarding concerns
Receives and responds to employees' inquiries on matters related to human resource
administration
Organizes and coordinates activities for employee interaction and development (e.g.
weekly employee assembly, birthday parties, Christmas Party, Family Day, Foundation Day,
company outing, and etc.)
Communicates new and old policies in the weekly employee assembly and circulars.
Secretariat for learning sessions and conventions of Asian Association of School Human
Resources Management and Development Practitioners, Inc. (AASHPI).
AUGUST 14, 2012 -
INTERNAL RECRUITER
JANUARY 25, 2013
PSG Global Solutions, Inc.
Does end-to-end recruitment for PSG's internal hiring needs.
MAY 2, 2011 -
RECRUITMENT ASSOCIATE TRAINEE
AUGUST 10, 2012
John Clements Consultants, Inc.
Sources, screens and schedules qualified candidates using different sourcing channels and
strategies
Assists candidates from their endorsement to clients until they get their job offer
Conducts background/reference check
Conducts behavioral and competency interviews using targeted selection techniques
EDUCATION
JUNE 2007 -
CENTRO ESCOLAR UNIVERSITY MANILA
MARCH 2011
Bachelor of Science in Psychology