Kyrshanlang Rumnong

RESUME Kyrshanlang Rumnong Phone: -/- Email: - Address: Lummawbah, block-1, Upper Shillong India, Meghalaya, East Khasi Hills, Shillong-793005 Carrier objective: I aspire to work in a creative and challenging environment where I can utilized my skills and contribute more to the growth of the organization with my skills and dedication hard work. Experience: Bharti AXA Life Insurance co.ltd october 2020 till present Designation: Business Manager  Maintains staff by recruiting, selecting, orienting, and training employees.  Maintains quality service by enforcing quality and customer service standards, analysing and resolving quality and customer service problems, and recommending system improvements. IDC Technologies, Noida November 2019 to May 2020 Designation: Application Support  Work with wipro on project EMMS in Indian Air Force.  Leveraging problem management procedures to ensure incident trends are identified, tracked and resolved in a time manner. Airtel Pvt Ltd, Shillong December 2014 to January 2017 Designation: Field Sales Executive  Achieve or exceed established sales goals as set by Manager.  Maintains relationships with clients by providing support, information and guidance recommending new oppurtunities profit and service improvements. Education: Sam Higginbottom Institute of Agriculture, Technology and science, (SHIATS) Allahabad. BCA 2012 to 2015 Bormanik College, Shillong (Meghalaya board of School Education) Hsslc, Arts 2011 to 2012 Shonroy Basan Secondary School (Meghalaya board of School Education) Sslc, Arts Skills:     Problem-solving Active listening Time management Responsibility Certifications:   Hardware and Networking CCNA 2008 to 2009