Kylie Van Niekerk

KYLIE VAN NIEKERK Fairhaven Estate, Somerset West, 7130 |-|- CURRICULUM VITAE - 2020 ABOUT ME PERSONAL INFORMATION I am a young, energetic, motivated and eager young woman with a lot to offer any company. I am confident in my abilities and I avoid overselling myself – this forms part of my honest character, which means I will also admit that while I am by no means perfect, I do try my utmost best in any situation to adapt and make the best of what tools I have. I am dynamic and vibrant, with a great energy to give to others around me. I am friendly and caring, with a huge love for enjoying my life as well as looking after those I care about. Whilst I know that I can be spontaneous and adventurous, I am also rather grounded and am able to look after myself and my responsibilities. Whilst knowing my limits, I strive to make the best of every situation, which includes a healthy and active social life. I work hard and I play hard, and I believe that with drive and determination, anything can be achieved, not matter the obstacles. Name: Kylie Van Niekerk Age: 28 Date of birth: - ID Number: - Languages: English (First language), Afrikaans (Second language) Marital status: Single Dependents: One Health: Excellent PAGE 2 EXPERIENCE SALES ASSISTANT: THE CLOTHING SHOP DECEMBER 2009 – DECEMBER 2010 DUTIES: ● ● ● ● ● Bookings, schedules and diary management. Client relations – telephonically, as well as first-hand. Handling and managing stock. Handling basic accounts and cash-up. Customer service – waiting on tables, keeping a neat and clean shop, managing duties and tasks in a dynamic environment. ASSISTANT MANAGER: DE LE CREME COFFEE SHOP DECEMBER 2012 – JULY 2013 DUTIES: ● ● ● ● ● CUSTOMER SERVICE AND CLIENT RELATIONS. STOCK CONTROL & MANAGEMENT. PROCESSING CASH & CARD PAYMENTS, BASIC ACCOUNTING. BALANCING THE CASH REGISTER AND MANAGING CASH FLOW IN THE STORE. KEEPING THE PREMISES NEAT AND TIDY, MANAGING TASKS AND DUTIES, WORKING TOGETHER WITH TEAM MEMBERS TO MEET DAILY TARGETS. RECEPTIONIST/ACCOUNTS ASSISTANT: DESIGN GURU - WEB & GRAPHIC DESIGN COMPANY AUGUST 2013 – JULY 2014 DUTIES: ● ● ● ● ● ● Client relations – telephonically, as well as first-hand. Managing a simple switchboard and directing calls. Diary management, message allocation and preparing meetings, etc. Handling deliveries and stock. Managing invoices and general administrative duties. Managing the office environment to ensure a high standard of cleanliness and order. RECEPTIONIST/PERSONAL ASSISTANT: KAT RSA PTY LTD JANUARY 2016 – APRIL 2017 DUTIES: ● ● ● Reading, monitoring and responding to emails Answering calls and liaising with clients competently Diary Management and making appointments PAGE 3 ● ● ● ● ● ● ● ● Planning and organizing meetings Organizing travel arrangements Screening phone calls, inquiries and requests Carrying out background research and presenting findings Producing documents Liaising with clients and suppliers Bank account reconciliations Maintaining petty cash / office float RECEPTIONIST/SALES TEAM COORDINATOR: SOVENTIX SOUTH AFRICA APRIL 2017 - DECEMBER 2017 DUTIES: ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Meeting and greeting clients Arranging couriers Answer the telephone, screen & direct calls Receive and sort mail and deliveries Deal with queries from the public & customers Ensure knowledge of staff movements in and out of organization Provide general administrative and clerical support Schedule appointments Monitor and maintain office equipment Control inventory relevant to reception area Tidy and maintain the Reception/Kitchen area Provide office support for Sales Team Contribute to achieving sales targets Monitoring administrative projects on Pipedrive Obtain leads for the organization Market research Organizing client files & documents Keeping inventory of sales/marketing materials EYELASH EXTENSION THERAPIST: Lash salon - SELF EMPLOYED (Sideline Business - January 2018 – December 2018) DUTIES: •Staffing and management •Financial •Planning •Daily operations •Sales and marketing •Customer service PAGE 4 RECEPTIONIST/PERSONAL ASSISTANT: KAT RSA PTY LTD JANUARY 2019 – JUNE 2019 / SEPTEMBER 2019 – DECEMBER 2019 DUTIES: ● ● ● ● ● ● ● ● ● ● ● Reading, monitoring and responding to emails Answering calls and liaising with clients competently Diary Management and making appointments Planning and organizing meetings Organizing travel arrangements Screening phone calls, inquiries and requests Carrying out background research and presenting findings Producing documents Liaising with clients and suppliers Bank account reconciliations Maintaining petty cash / office float PAGE 5 EDUCATION CHARACTER ATTRIBUTES; PRACTICAL SKILLS MATRIC: CHRISTIAN ACADEMY OF EXCELLENCE, SOMERSET WEST ● ● ● ● ● Driven, motivated and self-assured; having worked within the modelling industry and having to be confident enough to put myself out there, I have learned to appreciate my strong points and am self-assured and secure in my character. Independent and strong-willed, as well as possessing the ability to take initiative in a difficult or challenging situation. I don’t need to wait to be asked. I am highly organized and pedantic about things being orderly and in their places. I have high standards and expect to have them met, while still being compassionate and understanding towards my peers. I am mature and balanced and I understand the need for respect and professionalism in an office environment, yet at the same time I am outgoing and able to form good relations with most people I meet. I am patient and honest, and I hold a strong desire to further myself and my career. ➢ Computer literate with knowledge of Microsoft Word, Excel and PowerPoint, internet & email. ➢ Good typing and editing skills. ➢ Proficient in diary/time management, schedules, meetings and message books. ➢ Meeting minutes, notes, administrative tasks. ➢ Invoicing, stock management, cash flow, basic accounting. ➢ Excellent telephone manner and superb client/customer service. ➢ Management skills in a diverse range of business environments. ➢ Excellent team-player and able to manage staff. PERSONAL INTERESTS Modelling, dancing, fitness and looking after myself physically and mentally. Socializing within various social dynamics. Outdoors; running, hiking and swimming. Children and babysitting. Reading, keeping up-to-date with current affairs, fashion and art. PAGE 6 REFERENCES NICOLE KOMLOSY - DESIGN GURU -) GREGG WITHERS - KAT RSA (PTY) LTD -) CARA PIENAAR - SOVENTIX SA -) PAGE 7