I previously worked in a BPO company for the past 2 years, I am confident that I have the necessary skills that are required for a customer service role.
My duties and responsibilities at my previous company were assisting numerous customers with multiple concerns such as Billing, Appointments, Technical issues, Sales, and Handling irate customers as well. I see to it that I uphold the company to a very high standard, ensuring that I provide customers with their utmost satisfaction. Always going the extra mile is a key trait that I believe in to provide both the customers and the company better service.