Almost three years of experience in customer support (hotel accommodation) where I handled calls, emails, chats, and data entry.
From this, I learned how to communicate well, stay organized, and help customers quickly.
The tools I had used from my previous work were Salesforce and Slack. On the other hand, I have basic knowledge with both Microsoft Excel and Google Spreadsheets.
I consider myself patient, professional, and detail-oriented, and I believe these qualities will help me do well in this role and be a good addition to your team.