Kyle Andrew Tancio

KYLE ANDREW TANCIO STAFF ADMINISTRATOR/ VIRTUAL ASSISTANT ABOUT ME CONTACT --Mandaue City Philippines EDUCATION Pursuing opportunity which will allow me to grow professionally, while effectively utilizing my versatile skillset to help promote your corporate mission and exceed team goals. WORK EXPERIENCE 2017 - 2018 Southwestern University PHINMA Science, Technology, Engineering and Mathematics 2015 - 2016 Abellana National School ICT Computer Progmarmming SKILLS Time and Email Management SMARTSHAPEBODY||2021 - 2025 Admin Assistant Appointment setting for Cosmetics and Aesthetics procedures Manage inbound/outbound calls, emails, and websites Collaborate with owners and clients for lead tracking, sales, invoices, refund and filing system, reports in Excel Managing client records through CRM platforms (GoHighLevel, Zoho, Tawk.to) Uploading photos, lab documents, and invoices to the patient’s portal profile Communication and organization Self-motivation and creation Reliability and creation SOPHI OUTSOURCING || 2020 - 2021 Team Leader/ Customer Service Communicating: Technical Knowledge Clearly and concisely communicate goals, tasks, and other needs to the team. TOOLS 3CX Zoho PatientNow GoHighLevel Zendesk RxPortal Microsoft Teams Tawk.to Slack Google Sheets Calendly Hubstaff Excel Zoom Outlook Motivating: Keeping the team engaged and focused on the project. This can include providing positive motivation, technical guidance, and recognizing the effort of team members. Creating Plans: Planning for the whole team to be successful of the plans I made for them. Inbound calls Scheduling/ Cancelling appointments of nurses Outbound calls for hospital and providers for nurses’ ETA WORK EXPERIENCE CONNEX BUSINESS OUTSOURCING || 2019 - 2020 COLD CALLER Upselling Inbound/Outbound calls for a random customer to take a survey CHARACTER REFERENCES Trisha Eve Sedenio - Sophi Outsourcing Supervisor Dexter Jangao - Connex Business Outsourcing Supervisor Michael Taglafierro - Smart Shape Body CEO I HEREBY ATTEST TO THE CORRECTNESS OF ALL DATA/ INFORMATION HEREIN STATED. Kyle Andrew Tancio Applicant