Kyla Marie O. Genson

Results-driven professional with over four years of leadership experience and two years of specialized experience in sales and events management, particularly within the luxury hospitality industry. I have developed a strong foundation in B2C sales, focusing on building meaningful client relationships, understanding customer needs, and delivering tailored solutions that drive revenue growth and long-term loyalty. My experience in luxury hospitality has trained me to uphold high service standards while consistently achieving sales targets in competitive markets.

In my sales role, I managed the full sales cycle—from prospecting and lead generation to client presentations, negotiation, and closing. I am confident in communicating value propositions, handling objections professionally, and converting inquiries into confirmed bookings or purchases. I take pride in delivering measurable results through strategic follow-ups, upselling opportunities, and personalized client engagement. My approach combines data-driven decision-making with a customer-centric mindset to ensure both profitability and client satisfaction.

Alongside sales, I have hands-on experience in events management, overseeing planning, coordination, and execution of various corporate and social events. My responsibilities included coordinating with vendors, managing event timelines, supervising on-site operations, and ensuring seamless guest experiences. I am skilled at multitasking in high-pressure environments, resolving issues proactively, and maintaining attention to detail to guarantee successful outcomes. Each event I handled required careful budgeting, logistical planning, and effective communication with cross-functional teams.

My leadership background has strengthened my ability to manage teams, delegate tasks efficiently, and motivate colleagues toward shared goals. I am highly organized and possess strong time management skills, allowing me to prioritize responsibilities and consistently deliver tasks on or ahead of schedule. Whether managing sales pipelines or coordinating event milestones, I ensure deadlines are met without compromising quality.

Known for my exceptional work ethic and commitment to excellence, I thrive in fast-paced environments where performance and client satisfaction are top priorities. I bring professionalism, adaptability, and a proactive attitude to every project, always aiming to exceed expectations and contribute to organizational growth.