OBJECTIVES
Kyla P. lacambra
CUSTOMER SERVIVE REPRESENTATIVE
PERSONAL PROFILE
A highly organized and hard-working individual looking for a responsible position to gain practical experience.
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
To bring my strong sense of dedication, motivation, and responsibility in your company and to utilize my design qualifications obtained through my previous experiences.
Areas of Expertise
Offering straightforward solutions to any inquiries customers may have.
Can provide quality customer care that will positively impact the company’s reputation.
Knows how to use resources to help the customer/client with what they need.
Other Skills
Adaptable to any situation, often in real-time.
Computer skills.
Detail oriented
Excellent problem solver
Organizational skills
English communication skills; oral and written.
Active listener
Work Experience
INTERVIEWER
Dynata Global | September 2019 - October 2020
Conducts survey over the phone.
Outbounds call.
Inputs respondent's data.
CALL CENTER AGENT
Abes Call Center Jobs Inc. | August 2019 - August 2020
Support clients by answering questions, solving problems and handling orders.
Deals with customer's complaints, give customers information about products and services, take orders, and process returns
Personal Information
Birthdate:September 4, 2000
Age:20 years old
Gender:Female
Education History
STI COLLEGE FAIRVIEW
Tertiary
Bachelor of Computer Science-
STI COLLEGE FAIRVIEW
Senior High School Graduated Class of 2018
Science, Technology, Engineering Mathematics
Contact Information
Mobile-
New York, New York City, USA
I hereby declare that the information given in this application is true and correct to the best of my knowledge and belief.