Kyla Deguit

Hello! I’m a dedicated and motivated professional with over four years of experience in customer service and virtual assistance. Throughout my career, I’ve developed a strong passion for helping businesses grow by providing exceptional support, efficient communication, and reliable service. My background in customer service through phone, email, and chat has equipped me with the ability to handle customer concerns effectively, resolve technical issues, and ensure that every client feels heard and valued. I take pride in going beyond just solving problems—I aim to create a positive experience that leaves a lasting impression.

In my previous role, I specialized in providing technical support to customers facing navigation errors, account issues, or technical glitches. I enjoy troubleshooting and finding solutions quickly and efficiently, ensuring that every interaction ends with customer satisfaction. I also made sure that clients were well-informed about the company’s products and services, helping them make confident decisions. Beyond support, I contributed to sales initiatives by identifying potential buyers, collecting relevant information, and passing qualified leads to the sales team—helping increase the company’s overall conversion rate.

Aside from my customer service experience, I’ve also worked as a Manager’s Assistant for a startup business. This role allowed me to expand my skills beyond communication and problem-solving. I handled a wide range of administrative and virtual assistant tasks, including data entry, email management, scheduling, research, and document organization. I became the go-to person for keeping projects organized and ensuring that day-to-day operations ran smoothly. This experience strengthened my time management, attention to detail, and adaptability—qualities that are essential in a virtual work environment.

As a virtual assistant, I bring a mix of professionalism, initiative, and genuine care for the work I do. I’m comfortable working independently but also value collaboration and open communication. I believe that great results come from understanding a client’s goals and consistently delivering beyond expectations. My focus is always on providing quality service, maintaining efficiency, and helping clients achieve their business objectives with confidence and ease.

If you’re looking for a reliable, organized, and resourceful virtual assistant who can handle customer interactions, provide technical support, and manage administrative tasks effectively, I’d love the opportunity to contribute to your team. I’m excited to bring my experience, skills, and passion for service to help your business grow and succeed in the digital space.