Kyah Settles

I am a highly dedicated and detail-oriented professional with a proven record of excellence in customer service, data management, and administrative operations. My experience across multiple industries—including hospitality, retail, and clerical support—has equipped me with a versatile skill set that combines strong interpersonal communication, technological proficiency, and organizational discipline. I approach every task with consistency, accuracy, and a genuine commitment to maintaining professionalism in all customer and team interactions.

In my current role as a Reservation Specialist at Hickory Knob State Park, I manage client bookings, process inquiries, and ensure that each guest’s experience is handled with efficiency and care. This position has refined my ability to balance multiple responsibilities simultaneously while upholding confidentiality and compliance with internal standards. I regularly collaborate with various departments to meet client needs, demonstrating reliability and an ability to adapt quickly to changing circumstances or operational requirements.

Previously, I worked at Food Lion as a Sales Associate, where I provided friendly and efficient service in a fast-paced retail environment. This experience enhanced my skills in customer engagement, cash handling, and point-of-sale system operation. It also strengthened my ability to remain composed and solution-oriented when resolving customer concerns, ensuring that every interaction reflected professionalism and respect.

Additionally, my role as a Data Entry Clerk with Ed Banks Insurance Agency strengthened my administrative and clerical foundation. I became adept at maintaining precise records, adhering to company standards, and supporting marketing initiatives. My attention to detail and consistent work ethic ensured that all data and documentation were completed accurately and on schedule.

I have also served as a Post-Construction Cleaner at We Wash Windows, where I learned the importance of safety, teamwork, and discipline in hands-on work environments. This experience demonstrated my versatility and my capacity to adapt to various professional settings while upholding high standards of performance.

Overall, I bring to every role a balance of interpersonal skill, technical competence, and quiet reliability. I value efficiency, respect, and integrity in my work and take pride in representing my employer with professionalism. Whether assisting customers, managing data, or coordinating with colleagues, I consistently strive to contribute to a positive and productive workplace environment that prioritizes quality, accuracy, and service excellence.