Kwalaki Victoria Mando

KWALAKI VICTORIA MANDO ADMINISTRATIVE ASSISTANT | VIRTUAL EXECUTIVE SUPPORT PROFESSIONAL SUMMARY Detail-oriented and highly organized Administrative Assistant with 6+ years of experience delivering reliable virtual and on-site administrative support. Proven ability to manage inboxes, calendars, data, and workflows efficiently in remote environments. Skilled in communication, scheduling, and process improvement, with a strong ability to multitask and meet deadlines independently. Adept at supporting executives, managing operations, and maintaining structured systems that improve productivity and workflow efficiency. CORE SKILLS  VA / Admin Support / Executive Support  Data Entry & File Management  Email Communication & Inbox Management  Calendar Management & Scheduling  Google Workspace & MS Office  CRM Tools & Task Management Systems  Automation Tools & Workflow Optimization  Digital Marketing (Canva, WordPress)  Notion  Asana, Trello, ClickUp & Monday.com TECHNICAL TOOLS      Google Workspace (Docs, Sheets, Drive, Calendar, Gmail) Microsoft Office (Word, Excel, PowerPoint) Project Management Tools (Asana, Trello, ClickUp, Notion) Communication Tools (Zoom, Slack, Calendly) CRM & Email Management Tools PROFESSIONAL EXPERIENCE Executive Administrative Assistant (Remote) A Work of Faith Ministries Inc (AWOFINC), Chicago, USA Aug 2025 – Feb 2026        Manage executive inbox, ensuring timely responses and prioritization of key communications Maintain and coordinate complex calendars across multiple time zones Schedule meetings, prepare agendas, and track follow-ups Provide end-to-end administrative support for daily operations Track tasks, projects, and deliverables using project management tools Prepare weekly reports on progress, priorities, and outstanding tasks Maintain structured digital filing systems for easy access and organization Human Resource Officer China Harbour Engineering Company, Abuja, Nigeria 2022 – 2026     Coordinated administrative workflows and internal communications Managed employee records, documentation, and reporting systems Supported scheduling, follow-ups, and operational processes Improved workflow efficiency through structured task tracking systems Assistant Admin Officer Heritage Kidney and Medical Care 2020 – 2022    Provided administrative and operational support in a fast-paced environment Managed schedules, communications, and documentation Maintained organized filing systems and accurate records Administrative Secretary National Hospital, Abuja – Internal Medicine Department 2019 – 2020    Managed departmental scheduling and correspondence Maintained confidential records and documentation Supported daily administrative operations and workflow coordination EDUCATION BSc. Human Physiology Ahmadu Bello University, Zaria CERTIFICATIONS  Virtual Assistant Program – Career Crafters Academy (2026)  Virtual Assistant Program – ALX Africa (2025)  Artificial Intelligence Career Essentials – ALX Africa (2025)  Project Management – DEXA Institute (2023)