Kwaku Baffoe Appiah Ofori

KWAKU BAFFOE APPIAH-OFORI 11 St Peter’s Street, ABC-Achimota, Accra | P.O. Box AN 11392, Accra-North, GH (-/- |- PROFILE & OBJECTIVES Born on 31 March 1993 at Breman Asikuma, C/R I am well-spoken, patient and empathic in interacting with people. My passion and training in digital skills / computing, as well as practical experiences, make me a great fit for the role in your organisation. I look forward to long-term professional growth with your outfit. ORGANISATIONS   Harmonious Chorale Ghana (Choir) Bass singer World Youth Choir Bass-Baritone PROFESSIONAL COMPETENCIES  Human relations / Customer Service  Marketing / Sales  Computing  Data entry  Record keeping & Reporting 2015 – date | Bass leader - PERSONAL SKILLS/COMPETENCIES     Social media management Digital marketing Coding (Python programming language) Driving EXPERIENCE SALES Gateau Box, inside Rehoboth Courts Estate, Adenta 2020 RECEPTIONIST Lincoln Hotel, New Achimota, Accra 2020 SOCIAL MEDIA EXECUTIVE Paragon Verve International Limited 2020 Sales and promotion of breakfast/snack pack, “Morning Boost”, coordination of other salespersons; short term Customer service, sales and record keeping; Online Presence management; short term Preparing draft social media strategy documents/proposals for review, managing social media accounts (CIMG Ghana etc.); short term CUSTOMER SERVICE Fraga Oil Ghana Limited, Osu, Accra 2016 - 2019  Daily follow-up via WhatsApp platforms for the daily stock updates from fuel stations  Daily follow-ups and interactions with customers  Prompting station managers and other customers for cash deposit slips (proof of payment)  Updating ledger entries and reconciling account balances Page | 1 KWAKU BAFFOE APPIAH-OFORI 11 St Peter’s Street, ABC-Achimota, Accra | P.O. Box AN 11392, Accra-North, GH (-/- |-   Preparing monthly reports and submitting to head of department for review Receiving and filing letters and other documents INCUBATION PARTICIPANT Ghana Tech Lab, Accra 2019 ONLINE PRESENCE ADMINISTRATOR GHAMSU Choir – UCC, Cape Coast - Idea nurturing and development with IT skills acquired from Artificial Intelligence training programme As Assistant Choir Director (Administrative), set up and managed YouTube and Facebook accounts for the choir EDUCATION/TRAINING GHANA NATIONAL COLLEGE, Cape Coast WASSCE Certificate (General Arts) - GHANA TECH LAB, Accra Certificate, National Artificial Intelligence Training Programme UDEMY.COM, Online • Certificate, Practical Digital Marketing Course Online studies on professional marketing on the internet • Certificate, Search Engine Optimization (SEO) Online course GOOGLE DIGITAL SKILLS FOR AFRICA, Online Fundamentals of Digital Marketing certification 2019 Elective: French, Geography, Economics, Add. Mathematics UC DAVIS (University of California), Coursera.org The Strategy of Content Marketing certification 2020 - Ongoing **Certificates available on request LANGUAGES     English Akan (Twi / Fantse) French Ga Full Professional proficiency Native Limited Working proficiency Limited Working proficiency REFEREES 1. Ms. Doreen Thompson, CEO, Gateau Box, Adenta, Greater Accra 2. Mr. Charles Opoku, Managing Director, Lincoln Hotel, Achimota, Accra 3. Mr. James Nii Boye Quaye, former Head, Customer Service Department, Fraga Oil Ghana Ltd 4. Ms. Naa Adjekai Adjei, Business Development Associate, Ghana Tech Lab, Accra 5. Mr. Isaac A.Y. Omane, Past Director, GHAMSU Choir UCC, University of Cape Coast Page | 2