Kwabena Ampah
SOFTWARE ENGINEER | IT SUPPORT ENGINEER
Address: 148 Aldwick Road , Bognor Regis . West Sussex | Phone: -
Email:-| LinkedIn: /in/kwabena-ampah
Objective
Versatile Software Engineer with 4+ years of experience in full-stack development, specializing in JavaScript, PHP,
and Laravel. Proven track record in developing high-performance web applications, RESTful APIs, and optimizing
database management. Skilled in Agile methodologies, cross-functional collaboration, and delivering exceptional
user experiences. Committed to continuous learning and implementing cutting-edge technologies to drive
innovation.
Core Skills
-
Database Management. Relational Database like Oracle, MySQL, MS SQL.
-
Frontend technologies, jQuery, Vue, Angular, Typescript
-
Backend languages C#, PHP, Laravel, Python, JavaScript(Vue, Angular), .NET, Spring Boot,
-
RESTful API and System Integrations
-
Full-Stack Development.
-
Strong understanding of networking fundamentals, enabling efficient internet connectivity setup and
maintenance.
-
Automated Testing (Postman, Power Automate).
-
Version Control (Git)
-
Microservices Architecture
-
Analytical Skill
Experience
Fidelity Bank Ghana Limited | Software Developer & Application Support
JUL 2022 – Present
-
Develop and maintain banking applications using Vue, jQuery, Angular, Laravel & Livewire framework.
-
Design and implement RESTful APIs for various banking services in .Net Core Web API and Laravel.
-
Implemented new backend features for the WhatsApp Banking service using CakePHP and Laravel;
enhancements improved transaction speed by 40%, resulting in a smoother user experience for over 1,200
monthly users
-
Introduced a distributed logging system, enhancing troubleshooting capabilities and reducing system
downtime by 25%.
-
Participated in automated testing using Postman for API reliability, Power Automate and Oracle Apex
training.
-
Mentored and coached a team of two junior engineers, resulting in a 30% improvement in code quality and
a 40% reduction in bug count.
-
Integrated third-party APIs, enabling the application to offer new services and broaden the scope of API
utilization by clients.
-
Assisted in the migration of legacy code to newer frameworks, enhancing maintainability and codebase
stability while minimizing technical debt.
Africa Systems | IT Application Support
-
JUL 2021 – JUN 2022
Performed post-resolution follow-ups and managed tasks offering remote assistance through various
channels.
Demonstrated expertise in software deployment, patch management, and resolving hardware, software, and
network challenges
Collaborated with cross-functional teams to plan and execute system upgrades and migrations with minimal
user disruption.
Resolved help desk tickets efficiently, maintaining a high level of user satisfaction and providing timely
technical support.
Implemented and maintained centralized authentication systems like LDAP or Active Directory to simplify
user management.
Union Systems Global | Full stack Developer & API Developer
JUN 2019 – JUN 2021
-
Developed and tested APIs to facilitate seamless communication between banking applications and
external systems.
-
Led end-to-end development of banking applications, enhanced performance, and added features, oversaw
software updates, equipment monitoring, and junior developer management
-
Enhanced application performance and new features.
Ghana Health Service, Assin Fosu | IT Support and Administrator,
-
Developed NHIS Claims desktop application using AngularJS, Laravel PHP and MySQL.
Implemented database administration and digitalization processes.
Streamlined technical support processes and ensured software security.
Managed procurement processes for IT equipment.
VOKACOM, | System Administrator, Intern
-
SEP 2018 – JUN 2019
JUN 2016 – SEP 2016
Facilitated inter-departmental communication, aiding issue resolution and goal attainment
Managed documents, collaborated on workflow enhancements, and conducted website updates.
Troubleshooted networks and designed graphics using tools like Adobe Photoshop.
Education
University of Cape Coast, BSc Computer Science
2014 - 2018
Major: Data ScienceMajor: | Minor: Machine Learning
Online Course, Certification
2023
Major: Software Programing
Beacon Training Centre, Microsoft Office Certification
JAN 2014 – MAY 2014
Major: Microsoft Office Suit
Accra Academy Senior High School
Major: General Science
2009 - 2013
