KUSHAGER
Techno-Functional Consultant
CONTACT
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EDUCATION
PROFILE
TECHNO-FUNCTIONAL CONSULTANT AT QAD WITH 3 YEARS
OF EXPERIENCE IN PROGRESS DATABASE MANAGEMENT,
FAMILIARITY WITH VARIOUS QAD VERSIONS, AND A
COMPREHENSIVE UNDERSTANDING OF THE PROCESS.
PROVEN ABILITY TO MAKE INFORMED DECISIONS AND
IMPLEMENT EFFECTIVE SOLUTIONS.EXPERIENCED IN
TROUBLESHOOTING AND DIAGNOSING ISSUES IN ORDER
TO DRIVE BUSINESS OBJECTIVES.
PG-DAC
C-DAC, Mumbai
B.Tech in Computer Science and Technology
D.C.R.U.S.T, Murthal, Sonipat
WORK EXPERIENCE
QAD
TECH N O - FUNCTIONA L CONSULTANT
August 2022 - Present
SKILLS
PROGRESS DATABASE MANAGEMENT
EXPERIENCE ON VARIOUS QAD VERSIONS
(EE,AUX,SE ETC.)
Working as a Cloud Technical Consultant with first point of Contact for any
reported issue.
Performed backup and restore activities on multiple QAD versions.
Analyzed intricate server issues and supported large enterprise and
business-critical applications.
Involved in issue solving incident from various module like Progress
KNOWLEDGE OF DATABASE CONCEPTS LIKE
Database, Application related issues, Operating System level issues.
BACKUP, RESTORATION, ROLL-FORWARDING,
Assist users on screen share or on call to solve reported issues.
RECOVERY PROCEDURES ETC.
BI MONITORING AND TRUNCATION SCHEDULING
Handled Production and Non-Prod environment down scenarios.
Assessed customer needs and modified existing databases to meet
specified client requirements.
MAINTENANCE.
ASSESSED CUSTOMER NEEDS AND MODIFIED
EXISTING DATABASES TO MEET SPECIFIED CLIENT
REQUIREMENTS.
ASSISTED USERS ON SCREEN SHARE OR ON CALL
TO SOLVE REPORTED ISSUES.
PERFORMED REGULAR DATA VALIDATION AND
Thirdware Solutions
PROG R E S S DBA
May2020 - July 2022
Specified user access levels for each segment of databases, safeguarding against
CLEANSING, OPTIMISING DATABASE QUALITY
unauthorized use.
STANDARDS.
Assessed customer needs and goals through communication and system evaluations to
PERFORMED ROOT CAUSE ANALYSIS ON THE
modify existing databases for personalised customization.
PERFORMANCE ISSUES.
PERFORMED DETAILED ANALYSIS ON THE ERRORS
AND ISSUES REPORTED IN LOGS.
Creation of Database environment and installation if Progress in Linux and Windows
environment.
Expertise in performance tuning, Health check-up.
Performing Regular Dump/load, EDI cleanup and QXO-DB archival.
Proactively performs capacity planning which includes disk utilization and growth
forecasting of the database.