Kurt Alder Leonardo

I am idealistic computer savvy person. I can do multi tasking over the phone, like gathering information and saving clients basic information on file if required. I am a professional Call center agent for 3 years of non stop experience working with different kind of account and people.

My best skill is to give basic troubleshooting and give the best resolutions with client issues. I will never leave client without any assurance of resolutions or help, if ever, I can guarantee all my client that I can be a best of help for them on the length of my knowledge and capabilities to assist them properly.

I can provide e-mail, ticket and phone support and will do everything I can to delight our customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction.
I am not afraid of extending my resources just to resolve client Issue.