Kunle Oni

ONI KUNLE STEPHEN United Kingdom | Phone: - | Email:-PROFESSIONAL SUMMARY Insightful and self-driven Business Analyst with 2+ years of experience bridging the gap between business needs and digital solutions. Adept at working cross-functionally in fast-growing environments to document requirements, identify inefficiencies, and drive strategic improvements. Skilled in using tools such as Visio, Power BI, and JIRA to map processes, visualize trends, and produce clear business reports. Recently supported a digital transformation initiative that improved operational delivery by 70%. Recently completed an MSc in Management, with a foundation in stakeholder engagement, and data-led decision-making. Proven ability to work independently, lead requirement gathering, and ensure outcomes align with organizational goals and governance standards. KEY SKILLS Business Skills Requirements Gathering & Analysis Business Process Modelling (BPMN, Visio) Gap, SWOT & Root Cause Analysis Cross-Departmental Collaboration Documentation (BRD, FRD, Use Cases, User Stories) Technical Tools Excel, Power BI, Tableau JIRA, Confluence, Visio, Lucidchart Microsoft 365, SharePoint SQL (Basic), CRM Systems Soft skills Cross-functional Communication Strong Analytical & Critical Thinking Stakeholder Engagement Fast-Paced, Agile Environment Experience Adaptability & Decision-Making WORK EXPERIENCE Deputy Business Analyst Team Lead | Tiege Consult, UK | 2023 - Present Contributed to a full-scale digital transformation initiative in a training-based organization, replacing fragmented communication and manual processes with a centralized e-learning system Key Responsibilities:  Gathered and documented 100% of business and user requirements, ensuring complete alignment with stakeholder expectations and zero missed core features during development.  Mapped current and future state business processes in MS Visio, aligning workflows with strategic goals.  Worked cross-functionally with tech, operations, and customer service teams to ensure end-to-end alignment.  Mapped and redesigned business processes, transitioning from a manual workflow to a centralized e-learning system—reducing training coordination time by 70%.  Developed a comprehensive Business Case that justified investment and led to project approval—project delivered 12% under initial budget.  Defined and prioritized user stories, enabling focused development and an MVP release 2 weeks ahead of schedule.  Led UAT sessions, identifying and resolving 100% of critical defects before deployment.  Facilitated daily standups and sprint reviews between business and tech teams, contributing to a 94% sprint goal success rate throughout the project lifecycle.  Gathered and documented 100% of business and user requirements using JIRA and Confluence. Key Achievements: Delivered a robust e-learning application that allowed students to seamlessly access courses, materials, and updates, enhancing learning experience Successfully transitioned the organization from manual classroom-based training and WhatsApp coordination to a centralized, scalable, and digital learning environment Reduced course delivery delays and communication errors by over 70% through centralized access and real-time updates Administrative Support | Dokon Electrical Company, Nigeria | July 2021 - August 2023 Provided strategic business and operational support across administrative and project functions. Collaborated with internal stakeholders to streamline workflows, improve data accuracy, and enhance client engagement processes. Leveraged strong analytical and coordination skills to optimize performance, reduce inefficiencies, and contribute to improved business outcomes. Key Responsibilities:  Analyzed client interactions and service requests to identify recurring needs, enabling the development of tailored support strategies that improved client satisfaction and retention.  Maintained and analyzed operational data records, supporting informed decision-making and ensuring accuracy across internal reports and processes.  Monitored supply usage trends and procurement cycles, implementing inventory control measures that reduced procurement costs by 20% through data-driven vendor negotiations.  Improved internal project delivery timelines by 15% through the implementation of project tracking tools and reporting dashboards, enhancing visibility across teams.  Coordinated schedules, meetings, and logistics to optimize cross-functional team collaboration, contributing to a 25% increase in executive productivity.  Responded to and tracked client and stakeholder communications, achieving a 100% response rate that improved stakeholder engagement and service quality.  Identified workflow inefficiencies within administrative processes and proposed system improvements that reduced manual workload and minimized delays.  Supported documentation and communication flows related to ongoing projects, laying a foundation for requirements tracking and process standardization. Key Achievements: Spearheaded operational reporting improvements that reduced time spent on manual data entry by 30%. Contributed to project oversight and administrative controls that helped deliver multiple internal initiatives ahead of schedule. Played a key role in bridging communication between teams and management, leading to improved task visibility and accountability. EDUCATION University of Derby, United Kingdom | Master of Science, Management | 2023 - 2024 University of Ibadan, Nigeria | Bachelor of Science, Geology | 2015 - 2020 CERTIFICATIONS Business Analysis | Coursera | Completed: August 2024 REFEREE Available on request