Kunal Maste

KUNAL MASTE 51-Verma Colony, Sector-9, Savina, Udaipur-313001 (Raj.) Mobile: -, -; Email:- SENIOR HR MANAGEMENT PROFESSIONAL Seek to adopt challenges at a workplace where I could visualize myself operating at a suitable level as HR personnel while utilizing my core competencies maximally PROFILE AND STRENGTHS • Qualified HR professional; currently spearheading the efforts as Group Director of Human Resources at Pulse Hotels & Resorts Pvt Ltd Head Office, Maldives. • Good comprehension of Human Resource Analytics & determination to carve a successful and satisfying career in the industry. Knowledge of Human Behavior & Performance, Change Management, Team Building, Motivation, HR Policies & Procedures; professional competencies in managing HR functions – Recruitment, Induction, Performance Appraisal, and Exit Interview. • • • Excellent communication and liaison skills, proven capability of effective management including inter and intra departmental coordination. Exceptional talent for problem solving through reasoned thought processes, as attested by a track record for employer satisfaction. Result oriented professional who can rapidly identify problems, formulate tactical plans and operational procedures, initiate change and implement effective HR programs in challenging and diverse environments. PROFESSIONAL EXPERIENCE PULSE HOTELS & RESORTS, MALDIVES (THE NAUTILUS, KANDIMA, NOVA & ERIYADU RESORT) Group Director of Human Resources • • • • • • • • • • • October 2024 – Till date Strategic HR Leadership- Develop and implement HR strategies and initiatives aligned with the overall business & people strategy. HR Operations Management- Provide guidance and support to HR team at resorts to ensure alignment with corporate HR policies and procedures. Monitor and ensure compliance with local employment laws and regulations. Talent Acquisition & Management- Develop and oversee a comprehensive recruitment and retention strategy for both corporate and resort staff. Performance Management- Manage the performance appraisal system. Provide guidance and training to managers on performance-related issues. Compensation & Benefits Management- Develop and oversee the implementation of competitive compensation and benefits programs. Employee relations- Foster a positive work environment and culture. Compliance & risk management- Ensure compliance with labor laws and regulations at head office and resorts. Visa Management- Oversee the management of company quota and work permit processes for international employees Organization development- Lead organizational development initiatives to improve efficiency and effectiveness. Actively participate in operations excellence initiatives that will help the corporate to deliver higher levels of services to our internal and external customers. As a member of the leadership team, to coach, support and develop associates, wherever required. This is in conjunction to promote opportunities for development and towards future success of our resorts and the company. SONEVA RESORTS, MALDIVES (SONEVA JANI & SONEVA SECRET) Cluster Head of Human Resources • • December 2022 – September 2024 Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention. Developing plans for a variety of HR matters such as compensation, benefits, health & safety etc. • • • • • • • Acting to support the human factor in the company by devising strategies for performance evaluation, staffing, training & development etc. Overseeing all HR initiatives, systems, and tactics. Supervise the work of HR personnel and provide guidance. Facilitates professional development, training and certification activities for HR staff. Monitor adherence to internal policies and legal standards. Deal with grievances and violations invoking disciplinary action when required. Anticipate and resolve litigation risks. Report to senior management by analysing data and using HR metrics. SIX SENSES FORT BARWARA, RAJASTHAN Director of Human Resources • • • • • January 2022 – December 2022 Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management. Monitors and ensures the organization’s compliance with state and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management. SONEVA RESORTS, MALDIVES (SONEVA JANI) Host Engagement Manager, Maldives • • • • • • • • • • • • • • • • • April 2018 – January 2022 Heading the HR function at Soneva Jani. Reporting to General Manager on property and dotted line to Area Director of Host Engagement. Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies. To ensure that all Host accommodation is maintained, and standards are evaluated daily to ensure personal attention is given to all Hosts living accommodation. To ensure that all host files are audited on a regular basis ensuring all contractual obligations are up to date, signed and filed on all Hosts personal file. Overall supervision of Payroll & Statutory compliances, Attendance & Leave management module, Service charge processing. Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances. Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements. Forecast expected personnel demands and developed forward-thinking approaches to achieve objectives. Structured compensation and benefits according to market conditions and budget demands. Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees. Directed job fairs to bring in local talent for long term and seasonal positions. Maintained company compliance with all local, state, and federal laws, in addition to establishing organizational standards. Created organizational filing systems for records & correspondence. Discovered and resolved complex employee issues that affected management and business decisions. Accurately prepared payroll and tracking data using HRIS system. To co-ordinate and lead the HR Department in our social responsibility initiative of the resort. To ensure that performance appraisals for all staff are carried out in a timely manner, by consistent communications via HODs and Hosts. FAIRMONT JAIPUR (A Unit of Fairmont Raffles Hotels International- FRHI & Accor Hotels) Talent & Culture Manager March 2017 – March 2018 Assistant Manager, Talent & Culture April 2015 – February 2017 Officer, Talent & Culture June 2014 – March 2015 • • • • • • • • • • • • • • • • • • • • • • • • • • • • Administer compensation, benefits and performance management systems, and safety and recreation programs. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. Ensure smooth implementation of HR policies for manpower planning, recruitment, selection, induction as per acquisition plans of the organization. Maintaining flawless communication with employees for timely resolution of employee grievances and harmonious working environment. Plan and conduct new employee orientation with Company Profile, Unit specific rules & regulations, grooming standards to foster positive attitude towards organizational objectives. Serve as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Overall Handling of the payroll, Attendance, Leaves, Personnel files, and records. Verifying & checking the no dues, full & final settlement of the employees who are leaving the organization. Providing support to various departments in managing the recruitment process right from sourcing the best talent from diverse sources, collaborating human resource requirements, facilitating smooth joining formalities. Generating Appointment Letters, Increment/ Promotion Letters, Transfer Orders, warning letters. Working out various remuneration policies, including pay packages for newly hired employees and executing the same. Monitoring & planning human resource requirements keeping in view attrition and analysis of reasons and cause in all departments in consultation with heads of different functional & operational areas and conducting interviews. Hiring, telephonic interviews, personal interviews of all candidates for operational as well as non-operational departments. Negotiate compensation packages & finalized arrangements with the candidates. Conducting referral checks of the new joiners. Handling disciplinary matters and the course of action to be taken and organizing and holding enquiries and implementing disciplinary action. Performance Appraisal Cycle, Mid Term Review, Preparing the Exit Interview Analysis Report of all the employees in the unit. Responsible for organizing all events related to employees. Communication Forums like Rising Ex-com, Service Plus Committee and Departmental Communication Cascade. Parties and picnics – introducing theme concepts for party and entire planning and budgeting of the events, to actual event hosting. Nodal role in conducting employee engagement schemes like team activities, birthday celebration, champion of the month, Leader of the Quarter and other get together programs etc. Day to day office administration. Maintaining all reports, files, and data for basic human resources functions Issues related to employee grievance, management, working conditions, cafeteria, house inventory, leaves and holidays. Provident Fund & ESI Administration. Liaising and coordinating with the consultants and inspectors in the ESIC and PF Audit. Administering the Group Personnel Accident & Group Health Insurance Policies. All reports generation including HR-MIS, Manpower Report, Critical Vacancy Report, absenteeism Report, Attrition, etc. THE LEELA PALACE, UDAIPUR (A Unit of Leela Ventures) Supervisor, HR Brief snapshot of the job responsibilities included: • • Human Resources Planning, Recruitments & Selection. Payroll & Statutory Compliances. October 2012 - June 2014 • • • • Compensation & Benefits Administration. CSR Activities & Employee Engagement. Performance Management. Employee relations, Welfare & Grievance Handling. FUJAIRAH GOLD, FZE, (VEDANTA GROUP), FUJAIRAH, UAE July 2009 – August 2010 Controller - Mechanical • • • • Worked as a Mechanical In charge of gold and silver refinery Facilitated implementation of preventive, planned and predictive maintenance to maximize operational availability Addressed customers' queries/complaints and evolving quick resolutions with minimum turnaround time Managed Cost, Resource Deployment, Time Over-Runs and Quality Compliance. Implemented checks and ensured compliance to technical practices for the smooth functioning of operations to achieve zero electrical failure HINDUSTAN ZINC LTD (A VEDANTA GROUP COMPANY) November 2006 – July 2009 Process Associate (Mechanical) • • • Worked as commissioning team member of Roaster Strategic business unit in Phase 2 (CLZS) Provided an effective and inspirational leadership to the team members through regular training, motivation, and performance appraisals to achieve the set targets Delegated work to the team members, allocated targets on productivity and quality, monitored team performance through timely feedback to ensure overall team productivity and quality EDUCATIONAL CREDENTIALS MHRM (Human Resource Mgmt) - Gold Medallist College of Commerce and Mgmt Studies- Mohan Lal Sukhadia University, Udaipur PGDBA (HR) - (Aggregate 80%- “A+” Grade) Symbiosis Centre for Distance Learning, Pune B. Sc 2004 – (Aggregate 65%) College of Science- Mohan Lal Sukhadia University TRAININGS UNDERGONE • • • • • • • Undergone 2 weeks cross exposure training (6 Aug - 19 Aug 2016) at Fairmont The Palm, Dubai as part of SUMMIT Aspiring Leader program. Undergone 6 weeks summer and Industrial training (6 June - 20 July 2011) in core HR functions and HRD activities in JK Lakshmi Cement, Sirohi, Rajasthan. Worked as HR Trainee Apprentice at The Leela Palace, Udaipur from 25 th November 2011 to 2nd April 2012. Process and Chemical engineering & Management skills from B.I.T.S Pilani in 2006-07. SAP (PM Module) application training. Training module on “Positive attitude at workplace” by world class trainer Mr. Suresh Srinivasan (Potentia Services). Attended training on spiritually smart executives, and 5’S’ Training COMPUTER PROFICIENCY:  Operating System: Windows 7 / XP / VISTA  Office Automation: Microsoft Office 2003/2007  Mail Management: Microsoft Outlook 365, One Drive & Google Drive  PRISM: Payroll Information System and Management, WinHMS, Fusion & SPINE Payroll Software.  Talent Management Tools: Online portals and other channels  SAP PM MODULE ACHIEVEMENTS & CO-CURRICULAR ACTIVITIES • • • Identified as SUMMIT Aspiring Leader (High Potential) with Fairmont Raffles Hotels International. Awarded as the Leader of the Quarter, Q2- 2015 & Q3- 2016 & Leader of the Year- 2016 at Fairmont Jaipur. Has successfully completed Fairmont Leadership Promise Module in June 2015. • • • • Awarded the Gold Medal & Appreciation letter from the Governor of Rajasthan State Mrs. Margret Alva for bagging Gold Medal in MHRM (Master of Human Resources Management)- 2012 Batch Won Gold medal as a best pilot for glider and micro light aircraft flying during NCC camp (Vayusainik camp2003, Bangalore). Achieved first position at State level (Raj.) in Glider Flying during NCC camp at Kota (PVSC-2003). NCC “C” Certificate holder with grade “A”. PERSONAL DETAILS Date of Birth: 15 September 1984 Father’s Name: L S Lal Other: Having valid passport and driving license References: Available on Request