Kulani Matiane

I have extensive experience in IT Technical Support, specializing in system administration, troubleshooting, and infrastructure management. Over the years, I have provided comprehensive support for both on-premises and cloud-based environments, ensuring optimal system performance and minimal downtime.

Key Areas of Expertise:

• Email Exchange Migration: Skilled in migrating mailboxes from on-premises Exchange to cloud-based solutions such as Microsoft 365 and Google Workspace, ensuring data integrity and seamless transitions.

• Cloud Support: Experienced in managing cloud platforms, troubleshooting cloud-related issues, and optimizing services for efficiency and security.

• Data Storage Setup & Management: Proficient in configuring and maintaining storage solutions, backup strategies, and disaster recovery plans to ensure data availability and protection.

• End-User & Infrastructure Support: Providing hardware, software, and network troubleshooting, including Active Directory management, VPN configurations, and endpoint security.

• Payments & Financial Systems Support: Understanding of IT support in financial transactions, ensuring secure and efficient payment processing environments.

I am passionate about delivering high-quality technical support and continuously improving IT systems to enhance business operations. My ability to troubleshoot, adapt, and implement IT solutions allows me to provide reliable and proactive support in fast-paced environments.