Kshiteej Sharma

KSHITEEJ SHARMA 1900 Rue Tupper Montreal, QC H3H1N5 |- |- SUMMARY High-energy Student currently finalizing Diploma in Web integration and prepared to contribute to organizational success while developing new skills and gaining real-world experience. Highly organized, responsible and well-versed in Computers. Positively impacts operations with top-notch communication, customer service and critical thinking skills. Is looking forward to work as an Intern in your esteemed company/organization SKILLS High-energy attitude Adaptive team player Competitive analysis Experience in leadership Critical thinker Competitive HTML, CSS, Problem-solving abilities javascript and wordpress skills Excellent communication and CMS,SEO analyst , Marketing presentation skills and Sales EXPERIENCE 03/2020 to Current Customer Service and Sales Representative Voxdata － Montreal, QC Answered customer questions about products and services and recommended appropriate solutions. Informed customers about billing procedures, processed payments and provided payment option setup assistance. Created sales strategies to promote advertising offerings and motivate larger deals. Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. Asked probing questions to determine service needs and accurately input information into electronic systems. Provided timely, courteous and knowledgeable responses to information requests. Contacted private individuals or businesses by telephone to solicit sales. Used sales forecasting and strategic planning to verify sales and profitability of products, lines and services. 07/2018 to 09/2018 Student Volunteer Government Hospital － Jalandhar, India Sat with patients in need of companionship and emotional support. Helped transport patients and assisted with discharges. Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris. EDUCATION AND TRAINING Web Integration Techniques : Computers And Web Development ISI, L'institut Supérieur D'Informatique － Montreal, QC High School Diploma M.G.N Public School － Jalandhar(INDIA) Completed coursework in Physics, Chemistry and Mathematics