KRYSTLE GAY
CELSO
WRITER | TRANSCRIPTIONIST | CUSTOMER SERVICE
REPRESENTATIVE | COLLECTIONS SPECIALIST
PERSONAL PROFILE
Likes challenges. Loves learning new skills.
Passionate with work. Driven to succeed. Team
player.
CONTACT DETAILS
Mobile: --www.facebook.com/krystle.celso
www.linkedin.com/krystle-gay-celso55a4a6169/
Block 1 Lot 9 Moises Carmen Avenue Guevara
Subdivision Barangay San Vicente San Pedro
Laguna 4023
MY SKILLS & ABILITIES
- Exceptional written and spoken English
- Knowledgeable in Canva and ZOHO
- Proficient with MS Outlook, Word, Excel anf
PowerPoint
- Can work with GoogleDocs
-Basic skills in Photoshop
- PDF to Excel conversion
- Academic writing and research
- Data Entry
- Technical support
- Proofreading and editing
- Transcription
PREVIOUS EXPERIENCE
ESL Teacher
NativeCamp (June 2018 - Present)
Teaches proper grammar and pronunciation to students
Transcriptionist / Analyst
GoTranscript and QA World (January 2018 - Present)
Transcribes audio files to text format
Collections Representative
Synchrony Global Services (September 2016 - July 2018)
Inbound and outbound calls for JCPenney credt past due accounts
Assisted with billing concerns and inquiries
Provided payment solutions to bring account back to current standing
Gave information on payment assistance program
Customer Service Representative
Synchrony Global Services (September 2010 - September 2016)
Assisted with billing questions and inquiries
Opened tickets for disputes and online website problems
Filed reports for lost and stolen cards
PREVIOUS EDUCATION
University of Perpetual Help Systems Laguna
Bachelor of Science in Electronics and Communications Engineering
.Undergraduate
University of the Philippines Los Banos
Bachelor of Science in Agricultural Engineering
INTERESTS & HOBBIES
I am an avid reader of books, ebooks and manuals.
I love to write and draw. I enjoy listening to music.
I love to spend time with my son.
Undergraduate
Colegio San Agustin
High School
.Graduated in 2003
