I am a VA/CSR for 7 years and an aspiring graphic designer. I have worked on several eCommerce stores in the past handling customer support, refunds, replacements, logistics, and other admin related tasks. As for my graphic designing skills, it is only self-taught as I have only used it in the past for personal purposes but I am willing to learn more about it. I love learning new skills and expanding my knowledge.
I am tech-savvy and I can learn new tools or apps quickly. I have excellent English communication skills (both verbal and written) and reading comprehension skills.
Tools I have experience of:
Shopify
Amazon
Photoshop
Freshdesk
Google Apps
Microsoft Office
Royal Mail Click & Drop
Mozilla Thunderbird
Tidio
Formilla
Hubspot
Gorgias
Zoom
WooCommerce
ShipStation
Zoho
Slack
Canva
Outlook
Klaviyo
Purechat
Acuity
Linked Helper
Trello
Viral Launch