KRYSTAL CASANO
WRITER / VIRTUAL ASSISTANT / CHAT REP
MAIN SKILLS
EXPERIENCE
Social media management (writing
VIRTUAL ASSISTANT
captions, designing graphics,
8point8 Virtual Assistance Services
scheduling posts via Meta or any
other third-party app, engagement)
Writing social media captions for online coaches
Writing blog articles based on different topics / themes
Repurposing blog articles, videos, and other materials to
Email newsletter writing
social media posts
Email marketing automations setup
Editing audios, reels and course videos
(Mailchimp, Flodesk,
ActiveCampaign, ConvertKit)
Transcribing audio and editing texts as necessary
Researching various items such as contact details for
conferences, home builders in US states, and more
Basic audio/video editing (Kapwing,
Engaging with target audience in social media
WeVideo, Clipchamp, Capcut)
Other general VA tasks
YouTube channel management
Article / blog writing
FREELANCE WRITER / GHOSTWRITER
Virtual Staff Save, Inc. / Proweaver, Inc. / Freelance
General research skills (alongside
Wrote 2-3 300-word and 500-word articles per day
organizing output in a spreadsheet
based on different topics and themes
or any other understandable layout)
Wrote content in various styles including listicles,
reviews, guides and how-to’s
Experienced with setting up courses
via the following platforms: Kajabi,
TECHNICAL SUPPORT REPRESENTATIVE
Teachable, Thinkific
Internet Account; Sykes Asia, Inc.
Provided answers to technical, Internet-related
EDUCATION
questions from customers via voice and chat
Remotely assisted customers in troubleshooting their
Internet connections by giving a series of simple and
BS MGT ACCOUNTING
clear instructions
University of San Jose - Recoletos
Documented customer interactions in specified
platform for future reference
