Kryselle Mae Aquino

Kryselle Mae Aquino General Virtual Assistant I Data Entry Specialist I Sales Representative Contact About Me Phone: - E-Mail: - Detail-oriented General Virtual Assistant (GVA) and Data Entry Specialist with expertise in administrative support, email management, data processing, and customer service. Proficient in leveraging digital tools to enhance efficiency and organization. Adept at handling high-volume data with accuracy and confidentiality. Seeking a role where I can contribute my skills to a dynamic team. Address: Pangasinan, Philippines Education Work Experience Bachelor of Business Management General Virtual Assistant Major in Management Accounting West13 Inc. I Ontario, Canada Virgen Milagrosa University Foundation Conducted client outreach via LinkedIn, cold calling, and email campaigns. This strategy led to a 15% increase in client engagement and significantly improved brand visibility. Managed email inboxes to ensure timely responses. As a result, response time improved by 30%, and email organization became more efficient. Coordinate administrative tasks such as calendar management, meeting scheduling, and travel arrangements. These efforts streamlined operations and enhanced overall office efficiency. Created and delivered presentations and product demonstrations to potential clients. This helped improve client understanding and engagement with the company's offerings. 2020 - 2023 Technical Tools Microsoft Office (Word, Excel, Outlook, PowerPoint) Google Suite (Docs, Sheets, Drive, Calendar) Canva (Graphic Design & Presentations) ChatGPT & Grammarly (Content Optimization & Proofreading) Dropbox & Calendly (File Management & Scheduling) Data Entry Specialist Newswise Inc I United States 2022 - 2025 2022 - 2024 Entered and maintained over 5,000+ data records with 99% accuracy using Excel and Google Sheets. This ensured reliable and organized data for company processes. Organized, sorted, and updated company data. These efforts improved data accessibility and security compliance. Conducted data verification and quality control to minimize errors. This contributed to increased system reliability and efficiency. Maintained confidentiality of sensitive information. Strict adherence to data protection protocols ensured security compliance. Sales Representative Hovid Bhd I Philippines 2019 - 2022 Managed and responded to customer inquiries via email, chat, and phone. These efforts improved customer satisfaction by 20% and increased response efficiency. Organized files and documents and maintained cloud storage. This contributed to a more streamlined workflow and enhanced efficiency. Assisted in gathering and analyzing sales data for reporting and forecasting purposes. These insights supported strategic decision-making and business growth. SKILLS Administrative Support: Email & Calendar Management, Meeting Scheduling, CRM Software Data Entry & Processing: Google Sheets, Excel, Data Cleaning, Accuracy Verification Customer Service: Chat Support, Client Outreach, Sales Assistance Marketing & Sales: Email Marketing, LinkedIn Lead Generation, Product Demonstrations Project Management Tools: Trello, Asana, ClickUp, Notion Communication & Collaboration: Slack, Zoom, Microsoft Outlook, Loom