I have been a customer service representative going on 7 years now. We provide what customers need and help them in their concerns. I am a detailed-oriented, reliable, efficient and pro-active freelancer. Kindly consider me as candidate for this job.
Here are my special skills being a customer service representative which I believed is my great asset if given a chance
Helping customers inquiries when placing their order
Issuing cancellations and refunds.
I am the main person who is responsible on taking care about customer's complaint the best possible I can via email and Etsy messaging.
Managing large amounts of message from customers and handling irate customers at the same experience with us. Time.
Keeping an eye to orders until it is done and completed
Collaboratively working with our co-team member to ensure that our customer had a great shopping