Krizia Vargas

Krizia Vargas

$5/hr
Amazon VA | General VA | Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Lipa City, Batangas, Philippines
Experience:
5 years
EMPLOYMENT HISTORY E-commerce Marketplace Manager (Amazon & Walmart) Mendota eCommerce (April 2022 - present) Assist in marketplace management functions by maintaining and managing listing pages, uploading products, and optimizing product information and images Support PPC functions by setting up PPC Campaigns, tuning bids, and keyword analysis Use company software (Helium 10) to collect and analyze rankings and keywords of major sellers and products on Amazon and track the ranking of keywords Conducts market and competitor research for implemented products to assist in product development Complete other work assigned by the supervisor to help set up, manage, and support new products and changes in product listings KRIZIA C. VARGAS Seeking a position with a respectable organization to utilize my years of skills and experience and exceed company's expectations Customer Service Representative - New Accounts Metrobank (August 2018 - January 2022) Accurately opens and closes accounts following operating controls without compromising the safety and security of the customer's assets Conducts KYC procedures for new and existing clients and evaluates the risk classification Oversees the individual and corporate accounts’ documents and inform the client of necessary updates Cross-selling the bank’s and subsidiaries’ new and existing products and services to current and potential customers Handling customer concerns and providing appropriate solutions and alternatives within the given time frame Ensure customer satisfaction and provide consistent professional customer support Performed other duties as assigned by management PERSONAL SKILLS Flexible Reliable Motivated Fast Learner Team Player Detail-Oriented Growth Mindset MS Office Proficient Time Management Skills Oral and Written Communication Skills Customer Service Representative - Teller Metrobank (April 2016 - August 2018) Handling of cash and providing account services to customers by processing deposits, withdrawals, check encashments, loan payments, sale of cashier’s checks, closing of accounts, and signature verification Accepts and processes various fund transfers and remittance payments Maintaining and balancing cash drawers and reconciling discrepancies Handles outward clearing operations Use of internal software to track bank information and generate necessary reports CONTACT INFORMATION Email:-Mobile: - Linkedin: linkedin.com/in/krizia-vargas Skype: krizia_cv06 REFERENCES Ryan Kelvin Santor - Branch Officer Mobile: - Email:-Celeste Peralta - Branch Officer Mobile: - Email:- · EDUCATIONAL HISTORY De La Salle Lipa Bachelor of Science in Business Administration major in Financial Management (June 2012 - April 2016) Member and Volunteer, Junior Financial Executives Institute of the Philippines Member, Junior Confederation of Finance Associations Philippines
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