I specialize in handling the technical and customer-facing operations that keep online stores profitable and organized. With a diverse background ranging from high-level management to hands-on e-commerce execution, I ensure that the small details never fall through the cracks.
What I bring to your business:
-E-commerce Growth: Experienced in launching Facebook Ad campaigns and managing Shopify listings to directly impact your bottom line.
-Customer Retention: Over 3 years of dedicated chat and email support experience, ensuring fast, helpful responses that build buyer trust.
-Operational Precision: A strong foundation in virtual data entry and information technology, ensuring your store's backend remains accurate and error-free.
-Management Experience: My 5-year tenure as an Assistant Manager in a high-stakes Casino Junket environment has equipped me with unique problem-solving skills and the ability to work under pressure.
I am detail-oriented, easy to work with, and focused on one goal: helping your business stay on top of customer needs while you focus on scaling.