KRIZEL
LAGMAN
Operations Manager | Social Media Manager |
Virtual Assistant | Trainer | Cold Caller
PROFESSIONAL SUMMARY
10 years in the BPO sector with 6 years combined experience in Managerial and Supervisory
positions. 1 year in Virtual Assistant Agency as an Assistant Operations Manager and a Virtual
Assistant for 6 months.
PROFESSIONAL EXPERIENCE-
PayPal
Sales Associate/Team Leader/Supervisor
Cigna
Team Leader/Supervisor
-
Meta (Facebook and Instagram Ads)
-
Virtual Assistant Agency
-
Trainer
Assistant Operations Manager
Cleaning Company
Virtual Assistant
SKILLS
Effective Communication
Conflict Resolution
Strong Leadership
Critical Thinking
Time Management
Priority Management
Coaching
Can handle omni channel
(email, chat, phone)
Familiarization in different
tools e.g: CRM, Slack,
Launch27, Basecamp, Zillow,
Airdna, Agent connect, etc.
EDUCATION
Access College
2012
BSHRM
Undergraduate
CONTACT
--Manilla, Philippines
