Kristoffer Tampus

Kristoffer Tugano Tampus 335 Riverside – Arpili, Balamban, Cebu 6041 Mobile No.: -|- Email Add:-Current Location: Balamban, Cebu Availability: PERSONAL DATA Age: 29 Date of Birth: May 28, 1991 Gender: Male Civil Status: Married Height: 162.6 cm Weight: 67 kg Nationality: Filipino Religion: Christianity - Catholic Permanent Address: 335 Riverside, Arpili, Balamban Cebu, Philippines 6041 WORK EXPERIENCE I have been working for 8 year(s) and 8 months. 1. Position: Customer Account Executive Duration: August 2009 – July 2014 Company: Convergys Philippines Services, Inc. Company Industry: Call Center / IT-Enabled Services / BPO 2. Location 9th Floor, TGU Tower, Cebu IT Park, Lahug, Cebu City 6000 Department: Customer Service / Sales / Billing / Technical Job Description: - Assist Customer's General and Account Specific questions regarding services. - Resolves customer’s Billing complaints by performing activities such as giving them a breakdown of chargers, refunding money and adjusting of bills. - Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments. - Responds to help team members in resolving work-related issues. - Act as a leader in the absence of Team Leader and making sure goals are attained on a daily basis. Position: Human Resource Specialist | Document Controller Duration: July 2014 – September 2016 Company: YuhanTech Arabia Company Company Industry: Piping and Construction Location: Al Jubail, Kingdom of Saudi Arabia Department: HR / Admin Department Job Description: -Always acts as an advocate of the company and represent Management in a professional and appropriate manner. -Maintain Employees 201 file and other records. -Maintain records and compile statistical reports concerning personnel-related data such as, hires, transfers, performance appraisals and absenteeism rates. - Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolved work-related problems. - Contributes to Team effort by accomplishing related results as needed. -Acts as the Transportation administrator for both site and camp operation. -Consults with vehicle rental company officials of operating and servicing divisions on vehicle replacement needs. - Maintains compliance with Saudi Arabia’s regulations concerning vehicles, workshop conditions, licenses and other Government document related requirements. This includes, but is not limited to, vehicle inspections, permits and registrations. - Maintains payroll database by collecting, calculating and encoding information into the system. - Verify attendance, hours worked, pay adjustments and post information into the employees 201 file. - Reviews time sheets, work charts, wage computation and other information in order to detect and reconcile payroll discrepancies. - Record employee information, such as transfers and resignations in order to maintain and update payroll records. - Provides assistance to the Accounting Department with complete month end consolidation of payroll data. - Maintains employee confidence and protects payroll operations by keeping the information confidential. 3. Position: Duration: Company: Company Industry: Location: Department: Job Description: Talent Sourcer | Technical Recruiter September 2017 – August 2019 Upwork Inc. Freelance Marketplace California, USA PSM As an Upwork Talent Specialist, I help match clients with the best freelancers for their projects. I search for freelancers who have the required skills and the right experience to deliver results for both new and experienced Upwork clients. If I find the right talent, I'll invite them to submit a proposal for that client's job post. 4. Position: Duration: Company: Company Industry: Location: Department: Job Description: Operations October 2016 – Present Guestable Inc. Property Management Toronto, ON, Canada Operations - Daily Operations – cleaning, check-in, schedule coordination Client and Staff Management Payroll Management Invoice Preparation Bookkeeping EDUCATION Education Level: Education Field: Course: School/University: Location: Date: Highest Education Bachelor's / College Degree Business Administration Human Resource Development Management University of Cebu – Main Campus Cebu City, Cebu June 2018 – March 2019 Second Highest Education High School Diploma Computer Science/Information technology 2 Years in Information Technology Trade Tech International Science Institute Mandaue City, Cebu June 2007 - March 2009