Kristine Rose Flores

Aspiring Virtual Assistant with nearly 8 years of professional experience in customer service, back-office operations, order management, and administrative support. Known for being detail-oriented, adaptable, and committed to delivering efficient, high-quality results. I am eager to bring my expertise to the virtual workspace and provide seamless support to businesses and professionals.

Background & Experience:

• 8 years of experience in customer service, data verification, and back-office operations
• Extensive background in B2B order management and handling business transactions
• Skilled in documentation management and ensuring data accuracy across multiple systems
• Experienced in team leadership—providing guidance, support, and performance feedback
• Proven ability to multitask and manage deadlines in fast-paced environments
• Strong foundation in quality assurance, process compliance, and accuracy
• Adaptable and quick to learn new tools, processes, and technologies

Technical Skills:

• Trello (task and project management)
• Toggl (time tracking and productivity)
• Calendly (scheduling and client booking)
• Pomodoro technique (time management strategy)
• Google Workspace (Docs, Sheets, Gmail, Drive, Meet)
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)