Director of Operations/Human Resources Manager with sensible understanding of business needs and a progressive experience managing employee benefits and compliance, employee hiring and onboarding and performance management processes. Skilled at building relationships with employees across all levels of an organization. Reliable and organized team player with the ability to communicate effectively and efficiently.
Management
● Meet with the Board of Directors and stakeholders for the Company's
Business & Performance Review
● Act as Liaison among Organization, Shareholders, & Clients.
● Handle Organizational Change
Human Resources
● Responsible for Recruitment/Talent Acquisition and Onboarding
● In charge with HR Communications
● Serve as Payroll for Philippine Operations.
Operations
● In charge of Computer Asset Management and provisions all
company users for systems/programs such as Slack, Canva, etc.
● Oversee Organization Productivity of managers and their direct
reports, which includes Quality & Accuracy of output
● Responsible for the Autoresponder (A/R) Email Series - Create
accounts, build flows, templates, segment based on user activity, and
pull email optimization reports.
● Oversee creation to launch of 30+ blog sites
● Responsible for Recruitment/Talent Acquisition and Onboarding
● Create, edit, handle social media sites, newsletters, articles, email
stats and revenue update
● Update sales sheet, reach out to clients, schedule calls
● Handled help scout - checked/sorted mails, communication and
billing/invoicing for contributors - Elance, Fiverr, etc.
Hawk Group Media of Idea Incubator & Digital Marketer,
● Oversee design and web development team.
● Check social media community maintenance and posting.
● Content curation, QA blogs - first pass edits for report, blogs,
articles. handled podcast transcriptions.
● Calendar schedule ie. Blogs, community posts, reports, video
courses, podcasts, live call, article assignments.
● Checked/processed orders, order fulfillment, shipment/reshipment, check order status, cancel memberships.