KRISTINE J. MOLINO
256 Int Daang Bakal St.
Brgy Harapin Ang Bukas
Mandaluyong City
Mobile: -
E-mail:-Website: kristinemolino.wordpress.com
Kristinemolino.blogspot.com
Career Objectives
To join an organization where I can share my skills, utilize my acquired knowledge and attain high level of competence in different aspects.
Education
Polytechnic University of the Philippines
Graduate of BS Computer Engineering, June 2004 – May 2009
Skills:
Proficient in Microsoft Office Applications
Experienced in Customer and Technical Service
Data Analysis
Basic Experienced in Technical and Blog Writing
Image Editing using Pixlr, Canva and Photoshop
Video Editing using Powtoon
Digital and Social Media Marketing
Familiar with Wordpress and Blogspot Website Management
Work Experiences
TPG Orchid Cybertech Services Inc – Helpdesk Technician
December 4, 2017 – December 22, 2018
TPG Telecom (ISP) – Provides primary technical support to Australia’s 2nd largest Telecom Company for NBN and ADSL internet and home phone connection. Provides moderate to complex technical support including basic LAN, WAN, VLAN modem configuration.
Sykes Asia Inc - Technical & Customer Support Representative
Feb 8, 2016 – October 14 ,2017
Foxtel (Australia’s Cable TV company) – Provides primary technical support via phone call and email.
Macquarie Group (Australia’s leading investment bank) - Provides quality telephone banking experience. Processes banking transaction which includes financial entries and data maintenance.
Convergys Philippines - Technical Support Specialist
June 15, 2015 - January 23, 2015
Hewlett Packard (HP Desktop) - Provides moderate to complex desktop support including configuration and troubleshooting services for computers, Windows operating systems and other related hardware and software applications.
SPI Global - Technical Service Representative
June 12, 2013 – March 15, 2015
LG Home Appliance US - Provides primary technical support via phone call and email.
Western Union Financial US - Provide assistance to customers with questions and concerns regarding money transfer status.
Manulife Financial - Claims Benefit Specialist
April 2, 2012 – April 2, 2013
John Hancock Insurance – Process and review health claim transactions and invoices to determine if the company will make payments to the insured, doctors and hospitals.
Accenture – Health Claims Adjudicator and Provider Data Analyst
February 2, 2010 – February 06, 2012
CIGNA - Verify the validity of medical claims submitted by doctor's offices, hospitals and patients.
References
Available upon request.
Kristine J. Molino
