Kristine Martinez

Kristine M. Martinez Dama de Noche Street, Capistrano Subd., Brgy.,GulangGulang Lucena City, Quezon Province 4301 Mobile Number: - Email Address: - Objective: To be hired by a reputable company; so as to have the opportunity and utilize my skills and capabilities to its fullest extent. Skills and Qualifications: Good in written and oral communication Successful working in a team environment, as well as independently. The ability to follow instructions & deliver quality results. The ability to work under pressure and multi-task. Effectively managing time and productivity whilst at work. Educational Attainment: Holy Infant Jesus Montessori Center Philippines, Lucena City - (Primary Education, March 1999) Manuel S. Enverga University Foundation, Lucena City - (Secondary Education, March 2003) Center for Health Care Professions, Lucena City - (Tertiary Education, Practical Nursing, 2007) Bwest College, Lucena City – (NCII in cookery, Oct 2015- March 2016) Job Experience: Nursing Assistant /HHA at SinagKalinga Nursing Home Foundation, Lucban Quezon, ( March 2008 – March 2009) Esperanza Home Ministries Inc., Lucena City (May 2009 – January 2013) Nomorerack, Chat Support (Homebased) (June 2013 – January 2014) - Able to respond to customer and member’s query through email. - Accurate and efficient data entry (Tracking of member’s records and sales). - Able to create ticket for necessary escalation. Health Insurance Campaign (Homebased) (June 2014- June 2016) - Cold calling customers and provide excellent customer service by responding to customer's interactions in a professional, courteous, accurate manner. Personal Virtual Assistant (Sept 2016 - Oct 2017) - Maintained and organized numerous office files. - Data Entry and Data Management. - Research, updates and managing data via the company's databases. Amazon Dropshipping - Inventory Control (Dec - 2017 - Jan 2019) - Able to handle and list products. - Winning and maintaining buybox and top position of the company. - Data Entry and Data management - Product research - Adjusting price of each item using seller central and app eagle tools. ADDITIONAL SKILLS: Data Entry, Administrative Support, Employee Training Customer Support & Service Office Management Selling, Sales & Scheduling Phone Skills Savvy with modern technologies, Exceptional ability to stay attentive even under pressure, Focused on“ great service beats fast service” directive, Analytic thinking aimed at resolving’ issues in a proactive manner, Tact when handling irate customers, Self-presentation and positive attitude, Exceptional organizational skills and adaptability,Flexibility to work in an ever-changing environment, Excellent follow-up and after-sales service skills. Character Reference: Mr. Mark Joseph Oblea -SinagKalinga Nursing Home Foundation ( Staff, Staff Nurse- Ms. Sonia M Berana – Esperanza Home Ministries Inc., (Founder, Directress-,- Ms. Giselle Torsidillas – Center for Health Care Professions (Clinical Instructor-