Kristine Lacaran

Kristine​ ​Lacaran Blk​ ​6​ ​Lot1​ ​Palm​ ​st.​ ​Hillcrest​ ​Townhomes Norht​ ​Olympus​ ​Novaliches​ ​Q.C-- Skills ● ● ● ● ● ● ● ● 7​ ​months​ ​of​ ​experience​ ​in​ ​Customer​ ​Services​ ​Representative. Ability​ ​to​ ​perform​ ​over​ ​300​ ​inbound​ ​calls​ ​within​ ​the​ ​shift. Excellent​ ​skills​ ​in​ ​providing​ ​service​ ​related​ ​information​ ​over​ ​the​ ​phone. Quality​ ​experience​ ​in​ ​receiving​ ​inbound​ ​calls​ ​from​ ​customers. Ability​ ​to​ ​handle​ ​software​ ​on​ ​a​ ​data​ ​entry​ ​level. Ability​ ​to​ ​handle​ ​customer​ ​well​ ​and​ ​make​ ​sure​ ​needs​ ​are​ ​attended. Easily​ ​understands​ ​all​ ​about​ ​product​ ​and​ ​services. Assisted​ ​customer​ ​queries​ ​over​ ​the​ ​phone. Experience October​ ​2011​ ​-​ ​May​ ​2012 Teletech​ ​Novaliches​ ​-​ ​Customer​ ​Service​ ​Representative ● ● ● Received​ ​inbound​ ​calls​ ​and​ ​answered​ ​customer​ ​ques​ ​satisfactorily. Able​ ​to​ ​provide​ ​accurate​ ​and​ ​precise​ ​informations​ ​needed​ ​b​ ​y​ ​the​ ​customer. Handles​ ​tools​ ​and​ ​specialized​ ​data​ ​entry​ ​level​ ​tasks​ ​well. Far​ ​Eastern​ ​University​ ​-​ ​Bachelor​ ​of​ ​science​ ​in​ ​Nursing June​ ​2006​ ​-​ ​October​ ​2008 Our​ ​Lady​ ​of​ ​Fatima​ ​University​ ​-​ ​Graduate Reference Jorge​ ​Anthone​ ​Mangiral- Winnie​ ​Perida- Ly​ ​Cortez -