Kristine Joy Bello

- KRISTINE JOY BELLO B23 L37 Pagsibol 5 Naic Cavite EXECUTIVE VIRTUAL ASSISTANT CONTACT- SKILLS With 4 years in the BPO industry and 2 years as an Executive Support Executive Virtual Assistant, I excel in admin support, Customer Support customer service, recruitment, lead generation, and Calendar Management social media management. Cold Calling Graphic Design Project Management Tools Social Media Management Lead Generation RELEVANT EXPERIENCE Process Associate Genpact LLC | Aug 2019 - Dec 2020 Handling customer inquiry, both inbound and outbound, Administrative Tasks with exceptional service delivery emphasizing empathy Strong Communication and problem-solving. Healthcare Claims Scheduling TOOLS MailChimp Canva CRM Software Health Advocate Sitel | Nov 2020 - May 2021 Handled inquiries from patients, caregivers, and healthcare providers via calls and emails. Executive Virtual Assistant Enshored | June 2021 - Dec 2021 Project Management tool Managed client travel inquiries via email, ensuring GoogleSuite timely and accurate responses. Microsoft Office AND MORE Customer Expert iQor | Dec 2021 - Jan 2023 EDUCATION Answered phone calls and guided customers through New Generation International technical troubleshooting with persuasive School communication to drive sales conversions. 2013 - 2019 - KRISTINE JOY BELLO B23 L37 Pagsibol 5 Naic Cavite EXECUTIVE VIRTUAL ASSISTANT CONTACT- SKILLS With 4 years in the BPO industry and 2 years as Executive Support an Executive Virtual Assistant, I excel in admin Customer Support support, customer service, recruitment, lead Calendar Management generation, and social media management. Cold Calling Graphic Design Project Management Tools Social Media Management Lead Generation RELEVANT EXPERIENCE Executive Assistant Decent | Jan 2023 - Apr 2024 Managed emails by responding promptly and Administrative Tasks forwarding messages as necessary. Strong Communication Scheduled meetings and organized travel Healthcare Claims Scheduling TOOLS MailChimp arrangements, including itineraries, accommodations, and transportation. Proficiently created, edited, and formatted documents and presentations. Answered escalated calls and help customers all through out. Canva CRM Software Project Management tool GoogleSuite Microsoft Office AND MORE EDUCATION New Generation International School 2013 - 2019 Executive Virtual Assistant Shana Kelly | May 2023 - Jan 2024 Managed client travel inquiries via email, ensuring timely and accurate responses. Managed social media and create contents and graphic designs such as phots and videos Manage project and tasks using monday.com Sent out email campaigns via MailChimp