Kristine Faye Sapalo

I am an all-rounder Virtual Assistant, a Social Media Manager in one package. I can help you in Research, Content Creation, Scheduling and Planning, Developing Visual Content, Engagement, Lead Generation, Graphic Design, branding, and re-branding.

Skills | Qualifications

GENERAL VIRTUAL ASSISTANT

-Social Media Basics|Social Media Marketing

-Simple Website Creation|Content Marketing

-SEO Strategies|Lead Generation

-Basic Facebook Ads|Youtube Optimization

-Basic Email Marketing

BRAND MARKETING AND ADVERTISING

-Brand and Branding|Consumer Behavior-Brand Elements|Brand Communication

-Brand Marketing Campaign Plan

-Advertising Campaigns

-Developing and Managing Advertising Campaigns

-Advertising Campaign Plan

I can assist you with your e-Commerce/dropshipping business [Freshdesk, Zendesk, Zoho, Shopify, ALiExpress, and Oberlo] who can manage bulk emails.

I have 3 years of experience as email support for a popular US brand product, and we used FRESH DESK and SHOPIFY. My tasks include the following: 

-Client Support Team

-Product Listing|Product Overview

-Responding to DMs [Social Media]

-Send email replies to the customers [canned responses | free hand]

-Order fulfillment|Shipping inquiries [DHL, USPS]

-Cancellation|Refund | Dispute

-Voicemail Review|Transcription|Ticket escalations

My 10 years of experience working in BPO for Customer Service is also an edge. I am flexible working with different projects, and different timezones. I've worked with various clients. I've assisted customers all over the world. 

Let's talk over. I am very excited to work with you.