Customer service experience spanning 15 years. Knowledgeable in computers. I'd like to gain experience working as a Virtual Assistant or in other online jobs that can help me advance in my career.
PROFESSIONAL SKILLS
Excellent in dealing with customers in person and thru phone.
Proficient in Microsoft office, Google Sheet and Calendar
• Excellent proactive attitude to work.
• Remarkable organizational and time management skills.
Remarkable ability to work a varied schedule, including weekends, holidays and evenings. Develop and understand the target client and able to address their needs and preferences.
Able to handle constructive criticism with positive attitude.
• Attends to patients and employees’ queries and concerns.
• Trains and ensures nurses provide quality patient care and proper administration of treatment services.
• Manages inventory of supplies/assets. Coordinates with suppliers/vendors. Collates invoices. Collaborates with Record and Inventory Keeper regarding stocks and inventories.
• Organizes, manages and updates the filing system for important and confidential company
documents and patient databases.
• Updates office policies as needed.• Maintains a company calendar, work calendar of employees and schedules appointments or other events accordingly. Arranges travel and accommodations as needed.
• Prepares financial statements or regular reports on operational expenses and budgets, memos, invoices letters, and other documents with statistical data.
• Ensures orderly operations within the clinic premises.
• Assures the clinic is clean and well maintained.
• Provides general administrative support.
Performs other duties and responsibilities assigned by Management.