Kristine Daymiel

 KRISTINE AVENIDO DAYMIEL Alabel, Sarangani Province, Philippines PROFESSIONAL SUMMARY I am an Information and Communication Technology graduate with a solid background in management and customer service. I have several years of experience in administrative and operational support, helping teams, and working directly with clients. I’m known for being detail-oriented, producing quality work, and communicating clearly. I’m now looking for an entry- or mid-level role in administration, client support, or training where I can contribute, learn, and grow in a supportive team environment. SKILLS • Excellent in verbal and written communication • Organizational skills • Attention to detail • Outstanding people skills • Issue resolution • Computer literate • Data oriented • Well versed in Calendar and Email Management and other google applications EXPERIENCE Admin Support | Business Development Coordinator November 2024 – July 2025 The Perfect Franchise (TPF) • General Administrative Assistant • Data entry; managed and updated company spreadsheets • Lead generation using LinkedIn Recruiter • Sent out up to 350 InMails daily and scheduled appointments Client Relation Officer | VA Team Lead | Trainer April 2022 – November 2024 Yokly • Managed, trained, and supervised a team. • Monitored team’s performance and helped all team members reach individual targets. • Direct contact person of the client to our company. • Attended daily meetings with the client to discuss performance updates and daily monitoring plans • Prepared VA candidates for the client interview. • Managed administrative tasks for the client and for the company. Quality Control Analyst March 2021 – March 2022 Sojilabs, Philippines • Evaluate calls, and coaching agents with markdown. • Sending daily reports to higher management. Order Placer Representative March 2018 – October 2020 CNM Solutions l Davao City, Philippines • Received food orders from the customers. • Placing orders completely and correctly to the merchants for the customer's satisfaction. Customer Service Representative December 2016 - March 2018 VXI Global Holdings l Davao City, Philippines • Accurately completed payments and refunds transactions to the customer. • Acknowledged customer issues and resolved their problems quickly and efficiently. • Provided solutions and customer satisfaction. Front Desk/ Massage Therapist May 2012 - August 2016 My Dream Massage and Spa l Davao City, Philippines • Greeted customers and offered them assistance where possible. • Evaluated the customers' needs and provided service options to meet their requirements. • Effectively communicated with other employees and upper management to ensure complete care of customers. EDUCATION Information and Communication Technology March 2011 Cronasia Foundation College Inc., General Santos City, Philippines Licensed Massage Therapist April 2014 Asian Wellness & Spa Academy, Davao City, Philippines