Kristine Ann Azuelo

Thank you for viewing my profile! 

Here are the reasons why you should consider me for your projects:

I am an expert Customer Service Manager: 

⭐️Handling Support Tickets and emails using the following tools/platform: 

✅Helpscout

✅Outlook

✅Groove

✅Desk.com

✅Gmail

✅Zendesk

✅Freshdesk

✅Kayako

✅Ionos 

✅Gorgias

✅Roundcube

✅KustomerApp

✅Twilio.io App

⭐️eCommerce and Dropshipping Store Management such as following up with Suppliers, handling refunds and reshipments, disputes or chargebacks, and overriding products

⭐️ Social Media Handling: Facebook, Instagram, Twitter (Posting, Browsing, and Searching E.G. Facebook, Answering comments and reviews, etc...)

I also do Shopify Order Fulfillment using the following tools/Shopify App: 

✅Oberlo

✅Dropified

✅Amazon Seller Central

✅Ali Express

✅Shopify Order export to supplier and Dropshipping VIA Massfulfill app

✅CJ Dropshipping order processing and sourcing

I have experience with the following tools: 

⭐️Woocommerce platform

⭐️Zoho

⭐️CELERY

⭐️Gooten

⭐️Printful

⭐️Printify

⭐️ClickUp App

⭐️Backerkit, Kickstarter and Shipfusion

⭐️Google Drive (Spreadsheet, Docs)

⭐️Stitch Labs

⭐️Asana, Trello, Dropbox, Team Viewer, AgoraPulse

⭐️Mailchimp

⭐️eBay

⭐️Canva

⭐️Monday board

✅CRMs : 

⭐️lessannoying CRM

⭐️Zoho CRM

⭐️Salesforce

⭐️Podio

⭐️Pipedrive

⭐️Investment Dominator

Other skills and services I offer: 

⭐️NFT Games discord moderator

⭐️Knowledge in Cryptocurrency

⭐️Facebook Ads

⭐️Shopify app configuration

⭐️Web / Product research

⭐️General Admin Work and data entry

⭐️Real Estate (Property Comparables)

⭐️Skip Tracing and other admin duties for real estate (posting ads, managing and posting to FB and Twitter, researching)

⭐️Phone handling - Inbound/Outbound Customer service

⭐️Collections

⭐️Lead Generation and Appointment setting

⭐️Team Handling - I am well experienced in handling people and capable of managing and training a team.

I am flexible, open to changes and highly trainable. I love communicating with other people, I am hardworking and I always make sure to provide the best support to everyone I will ever work with.